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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
896 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 896 reviews

February 20, 2020

Hands down, the most friendly, accommodating dealership I have ever worked with! Bob was gracious, knowledgeable and listened to us, no pressure, a totally pleasant experience. More

by kwinglass
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Feb 20, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to write Prime Motor Cars a five-star review. We're thrilled to hear that Bob took care of you!

February 20, 2020

Tony D. Was my sales person... he is awesome !!He Was Tony D. Was my sales person... he is awesome !! He Was extremely helpful to me, and answered my questions completely and addressed any of my concerns More

by Sandradrosen
Recommend Dealer
Yes
Employees Worked With
Tony D and Bruce in financing
Feb 20, 2020 -

Mercedes-Benz of Scarborough responded

Sandra, thank you for taking the time to share your positive feedback! Customer satisfaction means everything to us at Prime Motor Cars! We're thrilled to hear that our team made your car purchase such an enjoyable experience and we hope you're loving your new vehicle!

February 20, 2020

Bob H. offered a buyer-experience unlike any that I could have envisioned. It was a comfortable, low-pressure environment throughout the entire process, with all parties involved. The team stayed late on an More

by LOJohnson023
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker, Michael Ferraro, Robert Thibodeau II
Feb 20, 2020 -

Mercedes-Benz of Scarborough responded

We couldn't ask for better feedback than this! It means everything to us to know that our team went above and beyond to make sure you could start your long trip home with your new vehicle fully insured. We will make sure to let Bob know how much you appreciated all of his help. Thank you for taking the time to share your experience working with us here at Prime Motor Cars!

February 18, 2020

Pleasant and courteous. We were treated very courteously and professionally by everyone in the service area. In particular, Mohammad was very pleasant and great to work with. More

by Bob Blanchette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Feb 18, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the review, Bob! We are so glad our team provided courteous and professional service for you here at Prime Motor Cars. We will certainly let Mohammad know that you appreciate his help!

February 12, 2020

Roger is and always willBe my go-to sales guy. Has come Roger is and always will Be my go-to sales guy. Has come up through the ranks of the sales Team. I have 3 Mercedes autos. More

by Gusmac53
Recommend Dealer
Yes
Employees Worked With
Roger
Feb 12, 2020 -

Mercedes-Benz of Scarborough responded

We love to hear that you can turn to Roger whenever you're in need of a new car and know that you'll have a five-star experience. Thank you so much for your repeat business! All of us at Prime Motor Cars wish you safe driving.

February 11, 2020

Excellent experience from start to finish. I felt like a princess. I was an hour late— no problem! I picked my car up 5 minutes before close—no problem. They even called me during the day with an update. More

by ml
Recommend Dealer
Yes
Employees Worked With
All!
Feb 11, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the review! It was our pleasure to work with you here at Prime Motor Cars. We look forward to seeing you again sometime!

February 09, 2020

Mohammad was very kind and understanding. He went above and beyond to help me out. I’m grateful. I haven’t driven my car yet, so I assume they serviced the car properly. The only negative is I wish the reg More

by mguerrette
Recommend Dealer
Yes
Employees Worked With
Mohammad
Feb 10, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for your great review and feedback! We are happy to hear that Mohammad provided understanding service which made your visit go smoothly. All of us at Prime Motor Cars wish you safe driving.

February 05, 2020

Service was excellent as usual, the welcome guy was very helpful and I had A shuttle back to work and she was very pleasant and friendly. While waiting I had a wonderful pastry and a nice Starbucks Coffee a More

by Suziemakeovers
Recommend Dealer
Yes
Employees Worked With
Thank you Nick Darcie, nice women shuffle diver, and welcome man when I arrived very helpful
Feb 05, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the five stars! We are grateful to have you as a customer here at Prime Motor Cars. We will have pastries and coffee waiting for your next visit!

February 02, 2020

A great car shopping / buying experience! My sales consultant, Robert Holzhacker, knows his Mercedes-Benz! My shopping and leasing experience was a professional, friendly and easy. I would h More

by P_Andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
February 01, 2020

This dealership was excellent in every way. Easy access. The people were so professional but made you feel right at home. This dealership had a lot of great options for affordability and style. More

by T
Recommend Dealer
Yes
Employees Worked With
Cannot remember name but he was excellent
Feb 03, 2020 -

Mercedes-Benz of Scarborough responded

What wonderful feedback! We love to hear that you received the professional service you deserve from the Prime Motor Cars team. Have a great week!

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