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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
896 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 896 reviews

March 11, 2020

Efficient This was for a recall repair. They were fast and efficient. The loaner vehicle was far too tempting.... felt like driving the USS Enterprise. Good More

by geoffreybove
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Mar 11, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the kind review! We are grateful for your business here at Prime Motor Cars, and we are proud to know that we lived up to our friendly and efficient service standard. We look forward to your next visit!

March 11, 2020

Because we are welcomed and treated as friends, we routinely return from Michigan to Prime Motors in Scarborough, Maine for even routine service. Scott and Mitch are definite factors in our choice. More

by le gypsy
Recommend Dealer
Yes
Employees Worked With
Hailey, Scott, Mitch
Mar 11, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are so pleased to hear that our team regularly provides the exceptional service that we pride ourselves on at Prime Motor Cars. We will certainly let Scott and Mitch know that you appreciate their help!

March 10, 2020

Everyone was very friendly and incredibly helpful and willing to answer all my questions and even anticipated some that I may have. Corey MCCOUBREY took care of all the details during the purchase of the More

by Jennabrs1
Recommend Dealer
Yes
Employees Worked With
Corey MCCOUBREY
Mar 11, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are pleased to hear that our team provided the friendly service that we strive for at Prime Motor Cars. We will certainly let Corey know that you appreciate his help!

March 09, 2020

Scheduled service, repair, tire change. They are always professional. They provide the service that they say they will provide. They do not up sell. They provided a loaner and the service wa More

by Shrussell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Mar 10, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave Prime Motor Cars a five-star review! We're so grateful to have your business.

March 06, 2020

Always a pleasure working with the people at Prime. I had to move my appointment and They accommodated me with no problem whatsoever. I was in and out in no time. Everything was explained to me. The car look More

by donfredjer
Recommend Dealer
Yes
Employees Worked With
Tom Cook
Mar 09, 2020 -

Mercedes-Benz of Scarborough responded

Thank you so much for taking the time to leave Prime Motor Cars a review. We're so glad to hear that our team made your service visit a seamless experience and we look forward to working with you in the future!

March 04, 2020

This is the second purchasing experience with Prime Motors. It has been an excellent. The salesperson Robert Holzhacker was very accommodating in helping us make our decision and easy one. We went i More

by Darey1
Recommend Dealer
Yes
Employees Worked With
Robert Holzhacker
Mar 04, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the review! It means a lot to our team to know that we lived up to our 5-star standard here at Prime Motor Cars. We will certainly let Robert know that you appreciate his help! Enjoy your new vehicle!

March 04, 2020

AMAZING SERVICE, always exceeds expectations! I own a mobile grooming company with Sprinter vans, whenever one of my vans needs work Scott Joys always goes above and beyond to get my van back to m More

by echristopher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Mar 04, 2020 -

Mercedes-Benz of Scarborough responded

Thank you so much for taking the time to review Prime Motor Cars. We're glad to hear that our team always provides you with exemplary service and gets you back in business!

March 04, 2020

Prime Motor Cars' service work is priced most excessively. As a result, I have sought and found an alternative German car repair facility charging half as much, to which I will be delivering my More

by Rob
Recommend Dealer
No
Employees Worked With
Thomas
Mar 05, 2020 -

Mercedes-Benz of Scarborough responded

Rob, we strive to provide great service at a competitive price and it's disappointing to hear that we lost your business. I would like to speak with you about this experience, please reach out to me. Thank you, Brandi Lawler - Service Director - 207-510-2268

March 02, 2020

Airbag recall and complimentary inspection I went to the dealership to have the airbag recall taken care of in my Sprinter van. All personnel were friendly and accommodating. The work was done More

by 57scnomad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Joys, misc others that I did not get their names
March 02, 2020

Excellent service , professional attitude and attention to detail. Mohammed was friendly, honest and knowledgable . Exceeded my expectations once again. I am not only a customer of Prime but an advocate More

by Chris S.
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Mar 02, 2020 -

Mercedes-Benz of Scarborough responded

Chris, thank you so much for your endorsement of Prime Motor Cars! We appreciate you taking the time to share your positive experience with Mohammed. Safe travels!

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