Mercedes-Benz of Scarborough

As I can tell, Service was completed as expected . Employees were polite and cooperative. Only thing we asked is they wipe it down after wash because we are extremely fussy. It was partially wiped dow Employees were polite and cooperative. Only thing we asked is they wipe it down after wash because we are extremely fussy. It was partially wiped down. Other than that everything ok. More

My car was at the dealership for 9 hours and did not even have the courtesy to let me know they would be running late have the courtesy to let me know they would be running late More

Unsurpassed customer service! Special care received from Brandi, Jesse, Ed, Sovy, spencer, and Sydney. They were very accommodating of my busy schedule and all stayed late till th Special care received from Brandi, Jesse, Ed, Sovy, spencer, and Sydney. They were very accommodating of my busy schedule and all stayed late till the deal was done. They made it so easy. Love my dream car!! More

This dealer supports the diagnosis as a priority- with videos of the situation and very prompt with communication. Service Adviser Neil is second to none. They stay on top of things and truly no customer videos of the situation and very prompt with communication. Service Adviser Neil is second to none. They stay on top of things and truly no customer service in addition to an excellent renovations making it even more user friendly with a customer first approach. More

Excellent customer service representative. Great communication throughout and clear in explaining all. Mostly all requests were followed up upon well Great communication throughout and clear in explaining all. Mostly all requests were followed up upon well More

Service personnel were pleasant and welcoming, the newly renovated building is clean and comfortable and well maintained. renovated building is clean and comfortable and well maintained. More

The service department was efficient and very friendly. I was able to get a loaner. The recommendations were thorough and correct. I was able to get a loaner. The recommendations were thorough and correct. More

Had my car there at 7 am. and I said I would be back about 5. Didn’t get a call or text all day. I went to pick up my car and they were just putting it on the lift. I was and I said I would be back about 5. Didn’t get a call or text all day. I went to pick up my car and they were just putting it on the lift. I was in for a check engine light. It took 2 months to get an appointment. I couldn’t pickup my car until the next day, however when I did pick it up it looked great. It had been freshly washed and vacuumed which I really appreciated. More

I was very pleased with my sales rep and her manager. They worked together to make this purchase happen They worked together to make this purchase happen More

Service was excellent, and service advisor couldn't have been more helpful and considerate. So glad we came here! been more helpful and considerate. So glad we came here! More