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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
895 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 895 reviews

April 26, 2020

The prime choice is the best choice I found car I was looking for online. Tom was wonderful to work with. I can’t wait for the car to be delivered. I had a great experience. More

by amdulac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom McCoubrey, Jared Young
Apr 27, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review. It's great to hear that Tom took care of you throughout the buying process at Prime Motor Cars! We hope you love your new vehicle!

April 25, 2020

Had an amazing experience this week getting recall repair, regular maintenance and new tires. Moh Fakory a & the dealership were amazing, very reasonable too! And the fact that they delivered the car More

by Kevin K
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Apr 27, 2020 -

Mercedes-Benz of Scarborough responded

Kevin, thank you for leaving Prime Motor Cars a review! We look forward to taking care of you at your next visit!

April 20, 2020

I had such a great experience purchasing my 2017 GLC 300. The sales department was so attentive and helpful. The experience was wonderful and I would recommend Prime Motor Cars to everyone I know. More

by kelseyd
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
Apr 20, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We couldn't be happier to hear that you had a great experience working with our team at Prime Motor Cars. We hope that you enjoy your 2017 GLC 300!

April 15, 2020

During this difficult time of Covid-19 these people were wonderful. I had a loaner that was sanitized and pick up at my company. Prime is always the best when it comes to customer service. I have had four M More

by Karentufts
Recommend Dealer
Yes
Employees Worked With
Mohammed
Apr 15, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! We are grateful for your longtime business here at Prime Motor Cars, and it was our pleasure to work with you. We look forward to your next visit!

April 15, 2020

100% satisfied, the car comes out like new, clean, tight, quiet, drives like a dream. They often advise if there is a Potential problem coming up next year More

by drbalzer
Recommend Dealer
Yes
Employees Worked With
Scott joys, Brandi Lawler
Apr 16, 2020 -

Mercedes-Benz of Scarborough responded

We love to hear that you're a satisfied customer! Thank you so much for coming to Prime Motor Cars for all your auto service needs. We look forward to serving you for years to come.

April 14, 2020

The staff is friendly, and the dealership is using special practices to help combat the spread of Coronavirus. They quickly took care of my service needs. More

by PB
Recommend Dealer
Yes
Employees Worked With
Mohamed
Apr 14, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the wonderful feedback about our team and customer service! We appreciate you trusting us with your vehicle. For all your future service needs, the Prime Motor Cars team will be here to help.

April 14, 2020

solid service Prime has provided solid, reliable service for our vehicle. The service writers know us, and offer helpful suggestions based on use and time. The onli More

by caerbannog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 15, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Prime Motor Cars and for taking the time to write us a review! We are so happy to hear that our team consistently provides you with such excellent service. See you next time!

April 13, 2020

New to us Smart Car. First time here with our new to us 2014 Smart Car and had a regular scheduled Maint. done on the car. the Service personal was very good talking to us More

by gerardlandry692
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott
Apr 13, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the review! It was our pleasure to service your vehicle here at Prime Motor Cars, and it makes us proud to know that you enjoyed your time with us. If you and your 2014 Smart Car ever need anything else, don't hesitate to come back and see us again!

April 11, 2020

was given an inflated estimate for car repairs...I know it was inflated because I went to another garage for a 2nd opinion...the 2nd opinion was very different from Prime Mercedes...the 2nd opinion even ph More

by Aerobiks
Recommend Dealer
No
Employees Worked With
Fakary
Apr 13, 2020 -

Mercedes-Benz of Scarborough responded

It's very difficult to hear that we've lost your business. We make recommendations to our customers based on what we believe is best for them and their vehicles, although sometimes this differs from the recommendations from other repair shops. I would really appreciate the chance to discuss this situation with you directly. If you're willing, please give me a call when you have a moment. Thank you, Brandi Lawler - Service Director - 207-510-2268

April 10, 2020

They took care of an issue without hesitation. It made my life a whole lot easier.I was amazed that I had failed to notice earlier but no matter the time lag they honored and fixed the problem More

by RBW
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 10, 2020 -

Mercedes-Benz of Scarborough responded

Thank you for the 5-star review! It was our pleasure to work with you here at Prime Motor Cars. If you ever need anything else, don't hesitate to come back and see us again!

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