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Mercedes-Benz of Scarborough
Scarborough, ME
895 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 895 reviews
May 26, 2020
Prime Maine is the best auto dealership I have ever worked with. Two cars down and one more to go. Maybe two more. Thank you so very much for your attentiveness and assistance. You are the best. worked with. Two cars down and one more to go. Maybe two more. Thank you so very much for your attentiveness and assistance. You are the best. More
by Ray D
Employees Worked With
Jesse, Tony, and Mike.
May 24, 2020
Very professional and easy to work with! My family and Very professional and easy to work with! My family and myself have purchased vehicles from here In the past and will continue to do so in the future Very professional and easy to work with! My family and myself have purchased vehicles from here In the past and will continue to do so in the future. More
by Thomasgadbois1984
Employees Worked With
Tony & Jesse
May 20, 2020
Five star customer service - thank you Brandi, Mohammed & team! I would recommend anyone looking to enter into a lease to do so with Prime Mercedes. In my fifth year leasing and second car, the team goes abo team! I would recommend anyone looking to enter into a lease to do so with Prime Mercedes. In my fifth year leasing and second car, the team goes above and beyond with amenities and keeping the car in tip-top shape. I’m already looking forward to my next lease! Thank you again! More
by briJ
Employees Worked With
Brandi Lawler
May 15, 2020
Very helpful. Very knowledgeable and clean. Van was delivered as promised and sales guy was very helpful. Finance guy was also very pleasant and helpful. delivered as promised and sales guy was very helpful. Finance guy was also very pleasant and helpful. More
by Zinnjack1
Employees Worked With
Sam , Brandi Lawler
May 15, 2020
Excellent staff I can't express enough how pleasant the staffing is. The General Sales Manager, Robert Thibodeau went above and beyond to get the deal done and to ma I can't express enough how pleasant the staffing is. The General Sales Manager, Robert Thibodeau went above and beyond to get the deal done and to make sure I was completely satisfied!. More
by gledoux0506
Employees Worked With
Robert Holzhacker, Mike Ferraro & Robert Thibodeau
May 13, 2020
Prime is amazing. They care, they put such beautiful Prime is amazing. They care, they put such beautiful effort into their customers. Considering everything the world is feeling right now- they ar Prime is amazing. They care, they put such beautiful effort into their customers. Considering everything the world is feeling right now- they are making it right. More
by Karen M.
Employees Worked With
Nick
May 13, 2020
Avoid In what world is test driving TWO vehicles enough to make a salesperson's head whirl? Whatever world that is, Prime Mercedes in Scarborough is livin' In what world is test driving TWO vehicles enough to make a salesperson's head whirl? Whatever world that is, Prime Mercedes in Scarborough is livin' in it. I came in today to test drive a vehicle I had inquired about online. After that, while strolling the lot, I saw another one that piqued my interest. I asked to test drive that one. The response: "How many vehicles are you going to test drive today!?" Are you kidding me!? What kind of customer service is that? Every square inch of this property reeks of pretentiousness, and if you're not shopping new with a wallet that's six-figures deep, you're gonna be reminded of it in the way you're treated. Don't bother with this dealership. Take your business down the road to Portland Volvo. They're much friendlier, more laid back, and the base models have more horsepower anyway... 😉 More
by AJ_Verz
Employees Worked With
Roger
May 12, 2020
Excellent service in the car and out of it. Never had any surprise fees. Love that you get an agent assigned to you that you deal with every visit. The gentlemen Nick I deal with has never been less than exc surprise fees. Love that you get an agent assigned to you that you deal with every visit. The gentlemen Nick I deal with has never been less than excellent. Very courteous and helpful. Plus your car is nice and shiny when you get it back. More
by jaegre4782
Employees Worked With
Nicholas Dargie
May 02, 2020
I came in for "service A" and six new tires for my Sprinter 3500. All work was performed quickly and professionally and at a reasonable price. Sprinter 3500. All work was performed quickly and professionally and at a reasonable price. More
by JR
Employees Worked With
Scott Joyse, Jared Young, Brandi Lawler
