Mercedes-Benz of Scarborough

The worst experience I have ever had with car repairs. Awful communication skills on time and parts for repair. Caught the Asst. service in multiple lies. When picking up my car I had been charge way more Awful communication skills on time and parts for repair. Caught the Asst. service in multiple lies. When picking up my car I had been charge way more than I had been quoted. Had to review my own bill because what he was telling didn’t add up. Found a 170 dollar discrepancy that required a refund. Was told if I wasn’t happy I should probably go to a GM dealership next time for repairs even though I bought it at their dealership along with the warranty. Long story short I will never go back again and I will make sure everyone I talk to knows not to deal with either department. More

Great service and attention to detail. Everything was explained throughout the process. Sam helped me figure out what it was I was looking for since I didn’t have an exact car in mind explained throughout the process. Sam helped me figure out what it was I was looking for since I didn’t have an exact car in mind More

Fine service 40,000 mile pre paid service was completed promptly. Good loaner provided. All very satisfactory. Thanks for doing it. We appreciate it very much. Ne 40,000 mile pre paid service was completed promptly. Good loaner provided. All very satisfactory. Thanks for doing it. We appreciate it very much. Need to write more words so it will submit. More

Bought a car during Covid and the dealership was very accommodating and made every effort to make it a good experience. They found the car I wanted. accommodating and made every effort to make it a good experience. They found the car I wanted. More

Roger Gamblin made it so easy for us to purchase our van. Roger Gamblin was excellent to work with. We purchased a new 2020 Sprinter van. Even though we are in California, Roger keep us informed every set o Roger Gamblin was excellent to work with. We purchased a new 2020 Sprinter van. Even though we are in California, Roger keep us informed every set of the way. More

This was my first experience with Prime and even with the restrictions during this time the service I received was impeccable! Spencer was great, helpful and very knowledgeable. His follow up was spot on and restrictions during this time the service I received was impeccable! Spencer was great, helpful and very knowledgeable. His follow up was spot on and I would recommend anyone to work with him! Thanks for the great experience!! More

Roger Gambling was an excellent resource on recommendations and smooth order processing for our purchase. Even though an internet sale, the details were ha fled without issue. From call to cl recommendations and smooth order processing for our purchase. Even though an internet sale, the details were ha fled without issue. From call to close within 1 week. Best vehicle purchase process ever. More

I am blown away at the devotion Prime Motor Cars in Scarborough showed me in order to satisfy my budget needs as well as my desire to remain a Mercedes client. As a realtor, my mileage is unpredictable Scarborough showed me in order to satisfy my budget needs as well as my desire to remain a Mercedes client. As a realtor, my mileage is unpredictable and can be costly. Rob & Tony worked with me to keep costs down on all fronts while still getting me into a beautiful brand new Mercedes. After witnessing their effort to keep me in the family, I hope to remain a loyal Mercedes driver indefinitely! More

Great Service! Roger Gamblin provided great service from start to finish of our purchase of our 2019 Sprinter. He was polite, courteous, prompt, and thorough through Roger Gamblin provided great service from start to finish of our purchase of our 2019 Sprinter. He was polite, courteous, prompt, and thorough throughout all interactions. I would not hesitate to recommend Prime Motor Cars and Roger Gamblin to anyone looking to purchase a Mercedes. Great work all around! More

As always . . on time, courteous, with a high level of expertise. Also the home pickup option was a lifesaver. Will recommend this dealership to everyone I know. expertise. Also the home pickup option was a lifesaver. Will recommend this dealership to everyone I know. More