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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
894 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 894 reviews

June 01, 2022

Sam the service consultant was very nice. I chose not to get my car repairs because I owe less on the loan than the actual repairs. However I did appreciate the kindness of the staff. More

by Beck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam , Jared Young, Brandi Lawler
Jun 01, 2022 -

Mercedes-Benz of Scarborough responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

May 23, 2022

Great service and good explanation for the sales department, easy to work with . Very knowledgeable crew and very helpful. More

by Stjuartbica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
May 23, 2022 -

Mercedes-Benz of Scarborough responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

May 19, 2022

Excellent service. Very pleased. Took care of all the issues. Waited for the car. Did all that was asked. More

by Abbygreen22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory, Brandi Lawler
May 23, 2022 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words! We are thrilled that you had a pleasant service visit!

April 30, 2022

My service advisor Nick did a great job expediting my service and making the experience the least stressful possible! More

by Abigail.hayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Dargie
May 03, 2022 -

Mercedes-Benz of Scarborough responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

April 27, 2022

Effective, efficient, courteous, thorough, great customer service, and attention to detail although a bit expensive. More

by Barry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad
Apr 28, 2022 -

Mercedes-Benz of Scarborough responded

Thank you, Barry, for your kind words! We thank you for your business and look forward to your next visit!

April 13, 2022

I only have amazing things about Mercedes-Benz Scarborough, they always exceed my expectations. Nick is the service adviser you look for there but to be honest , everyone there are pretty good at More

by alexey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Apr 14, 2022 -

Mercedes-Benz of Scarborough responded

Thank you Alexy for your kind words for Nick! We are thrilled that he provided you with a great service visit. We look forward to your business with us again!

April 07, 2022

When vehicle was returned, the low battery alarm was sounding. Someone had been listening to the radio during the many days on site; they failed to turn off radio when done, and ran the RV's house batt More

by steven_w_hinton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott J
Apr 19, 2022 -

Mercedes-Benz of Scarborough responded

Steven, Thank you for speaking with us concerning your house battery’s. We truly appreciate your business and the opportunity to make things right with you. If there is ever anything I can assist you with in the future, please feel free to contact me directly at 207-510-2268. Brandi Lawler Service Manager Scott Joys Service Advistor

May 01, 2022 -

steven_w_hinton responded

The hall mark of a ethical organization is what happens when a mistake is made. In that regard Mercedes-Benz of Scarborough was top-notch both in acknowledging what happened and making the customer whole - a five start response. I wouldn't hesitate to use them in the future.

March 31, 2022

We have bought 4 Mercedes from Mercedes Benz of Scarborough. They have a great sales team and excellent service. More

by mainwind
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony , Rob, Mike, Jared Young, Brandi Lawler
Apr 04, 2022 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words for Brandi, Jake and our team! We are thrilled that you always have the best car buying experience here with us! Thank you for your continued business and we look forward to your next visit!

March 28, 2022

Great and easy service. The location is great and very easy to get to from wherever More

by Drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Mar 28, 2022 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

March 24, 2022

First time with Nick he is knowledgeable and worked with me on all my questions I will look forward to seeing him again More

by Twhite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Mar 28, 2022 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words for Nick, we appreciate it! We thank you for your business and look forward to your next visit!

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