Mercedes-Benz of Scarborough

Excellent customer service representative. Great communication throughout and clear in explaining all. Mostly all requests were followed up upon well Great communication throughout and clear in explaining all. Mostly all requests were followed up upon well More

The service department was efficient and very friendly. I was able to get a loaner. The recommendations were thorough and correct. I was able to get a loaner. The recommendations were thorough and correct. More

Service personnel were pleasant and welcoming, the newly renovated building is clean and comfortable and well maintained. renovated building is clean and comfortable and well maintained. More

Had my car there at 7 am. and I said I would be back about 5. Didn’t get a call or text all day. I went to pick up my car and they were just putting it on the lift. I was and I said I would be back about 5. Didn’t get a call or text all day. I went to pick up my car and they were just putting it on the lift. I was in for a check engine light. It took 2 months to get an appointment. I couldn’t pickup my car until the next day, however when I did pick it up it looked great. It had been freshly washed and vacuumed which I really appreciated. More

I was very pleased with my sales rep and her manager. They worked together to make this purchase happen They worked together to make this purchase happen More

Service was excellent, and service advisor couldn't have been more helpful and considerate. So glad we came here! been more helpful and considerate. So glad we came here! More

Terrific new customer area. Thomas Cook very helpful. Must do better about scheduling loaners especially for people over an hour away. Thomas Cook very helpful. Must do better about scheduling loaners especially for people over an hour away. More

Very friendly group of people. Service is always professional and I would highly recommend them and will continue having them service my vehicles. Service is always professional and I would highly recommend them and will continue having them service my vehicles. More

Courteous, addressed my issues, helpful. I like the new renovations which produced a calm waiting place. I like the new renovations which produced a calm waiting place. More

Excellent staff and service. Very pleased. I would recommend prime to anyone who is need of a new or used MBZ Very pleased. I would recommend prime to anyone who is need of a new or used MBZ More