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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
894 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 894 reviews

June 01, 2023

I had an appointment to have my tires exchanged and was contacted by my service rep, Neal, to let me know the service department was running behind schedule. It was greatly appreciated to be forewarned a More

by Evelynf.fowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Jun 10, 2023 -

Mercedes-Benz of Scarborough responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 01, 2023

Perfect service thank you are all great and nice service from all the people and workers More

by finolramiro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob, Jared Young, Brandi Lawler
Jun 05, 2023 -

Mercedes-Benz of Scarborough responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Jun 05, 2023 -

finolramiro responded

All perfectly

Jun 05, 2023 -

finolramiro responded

All perfect

May 23, 2023

Great service, fair pricing. I've purchased two vehicles here and it has always been a good experience. More

by lobstertales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt, Spencer, Rob
May 26, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 19, 2023

Matthew provided great service And was very patient in explaining all the car features, so it made the experience very pleasant. More

by Victoria J
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Jared Young, Brandi Lawler
May 24, 2023 -

Mercedes-Benz of Scarborough responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

May 11, 2023

Been a customer for 16 years, used to be best, now worst. Phone system a joke. Endless do loop, and can’t get anyone to deal with $7,000 overcharge on a warranty . They just pass the buck and never call back More

by RetCol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Persons in service and finance and maybe more
May 15, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for bringing this to my attention. I apologize for the service experience you have encountered. I would like an opportunity to address your concerns and to earn your business, please contact me. I look forward to speaking with you. Brandi Lawler General Manager blawler@mbofscarborough.com Phone: (207) 510-2255

May 03, 2023

Matt Benson was great to work with, very knowledgeable about the vehicles. His follow up and customer service was above and beyond other dealers that I visited. Would definitely recommend working with Mat More

by peter
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Benson
May 08, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

April 23, 2023

The 5-Stars is for Matt Benson. He stayed with me and guided me through the process and helped me to weigh my options and leave with the best one fitness. Matt was patient, kind, un More

by eryka.wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
May 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words! We are thrilled that you had such a great experience here with us! We thank you for your business and look forward to your next visit!

May 03, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2023

Excellent customer service from both Matthew Benson and Spencer Roe. The car selection was great and the whole process was quick and easy. More

by Matt M.
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
May 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words for our staff, we appreciate it!

April 08, 2023

Bend over backwards to get the car we wanted. Just wasn’t there. Very good service and followthru More

by bowwowdd
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Benson, Brandi Lawler
May 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for being our customer, we appreciate your kind words!

April 07, 2023

Matthew Benson went above and beyond to get me the vehicle I wanted. Thank you! More

by Kristina Hilt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
May 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words for our staff, we appreciate it!

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