
Mercedes-Benz of Scarborough
Scarborough, ME
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I had an appointment to have my tires exchanged and was contacted by my service rep, Neal, to let me know the service department was running behind schedule. It was greatly appreciated to be forewarned a contacted by my service rep, Neal, to let me know the service department was running behind schedule. It was greatly appreciated to be forewarned and for us to work out a plan to get the job done and me to my destination. My service was taken care of professionally. More
Been a customer for 16 years, used to be best, now worst. Phone system a joke. Endless do loop, and can’t get anyone to deal with $7,000 overcharge on a warranty . They just pass the buck and never call back Phone system a joke. Endless do loop, and can’t get anyone to deal with $7,000 overcharge on a warranty . They just pass the buck and never call back. Great cars but dealership has gone to xxxx More
Matt Benson was great to work with, very knowledgeable about the vehicles. His follow up and customer service was above and beyond other dealers that I visited. Would definitely recommend working with Mat about the vehicles. His follow up and customer service was above and beyond other dealers that I visited. Would definitely recommend working with Matt on a Mercedes purchase/lease. More
The 5-Stars is for Matt Benson. He stayed with me and guided me through the process and helped me to weigh my options and leave with the best one fitness. Matt was patient, kind, un He stayed with me and guided me through the process and helped me to weigh my options and leave with the best one fitness. Matt was patient, kind, understanding and it really felt like he cared about my wants, needs and desires. I appreciated that very much. More