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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
891 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 891 reviews

June 24, 2023

Neal is one of the finest professionals I have encountered in the car world. He was incredibly thorough and explained all of the options. More

by Boom C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Neal
Jun 27, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2023

Absolutely the best Mercedes dealership! I have 14 new Mercedes from them and prefer to only purchase from them! Their customer service is second to none in both sales and service. More

by wrgorman61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory, Jared Young, Brandi Lawler
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 20, 2023

Excellent customer service and quick turnaround repair. Out of state visitor, staying at our home in Maine, had emergency situation with my Mercedes. Called this particular dealership and in no time welco More

by Patricia.c.shaw
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Hersom, Certified Sprinter Service Advisor, Rebekah
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 19, 2023

We were treated great. Everything went well. We flew from Texas and were picked at the airport. The salesman went above and beyond. More

by Ibarrarg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
Jun 20, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

The customer service is excellent. I had an issue with tires placed on my used car and they quickly replaced the tires. I highly recommend. More

by mgroban
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 17, 2023

People were very friendly and helpful, Roger was super easy to talk to and went out of his way to make me feel comfortable and informed about my purchase. Probably the best experience I’ve had in buying a More

by Bruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Gamblin, Jared Young, Brandi Lawler
Jun 20, 2023 -

Mercedes-Benz of Scarborough responded

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough!

June 16, 2023

This was an excellent experience! Christian was very helpful in getting us the vehicle we needed. More

by Jrcw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Montessori
Jun 21, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 15, 2023

Consistently excellent service experience each and every time I visit. Mohammed Fakory keeps me informed of my vehicle's progress and condition. Any work is done well and correctly and any issues are always More

by Rickolsen2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Jun 19, 2023 -

Mercedes-Benz of Scarborough responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 13, 2023

The known employees are still very nice but not the new one. I have been a customer there for 20 years. I found the new hire are not as helpful as the other, More

by Dng1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mohammad, and the sales Tony
Jun 16, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback. I apologize that your recent interaction with my staff was anything but satisfactory. Your review indicated that you worked with Mohammed and Tony. They are not new and have worked here for a long time. I am unable to tell who you are to reach out personally. Can you please reach out to me so I can understand who you worked with and make sure interactions like this don’t happen in the future? Sincerely, Brandi Lawler General Manager 207-510-2255 blawler@mbofscarborough.com

June 09, 2023

They went above and beyond for me so I could get my car back and also rent me a truck so I could go on my trip More

by Jmnubrij
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
Jun 15, 2023 -

Mercedes-Benz of Scarborough responded

We're happy to hear you had such a positive experience with our team! We're so glad that we were able to go above and beyond your expectations!

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