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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
884 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 884 reviews

July 11, 2023

Great experience! Showed up with a flat tire & they were kind enough to fix it on the spot. It was a quick & easy trip . Very much appreciated! More

by Jb1129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Aug 07, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Mercedes-Benz Scarborough! We were pleased to hear that we could provide a quick and efficient service. It was a pleasure to assist you!

July 11, 2023

Repairs are done right the first time. The people without exception are all very friendly and helpful. The service advisors are quite knowledgeable and the prices are fair. More

by BeaconLite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory, service advisor, Brandi Lawler
Aug 09, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for the Five Star review and for choosing Mercedes-Benz Scarborough. We were pleased to hear that we could provide you with an excellent service experience and to know our service staff was able to meet your expectations. We appreciate your business and look forward to the pleasure of serving you again.

July 07, 2023

Welcoming and thoughtful, my experience with Mercedes Benz of Scarborough was one of the best auto buying I have had. Thank you Max and Mike. More

by david04854
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and Mike, Jared Young, Brandi Lawler
Aug 07, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Mercedes-Benz Scarborough and CONGRATULATIONS on your new Mercedes-Benz! It was our pleasure to provide you with an exceptional sales experience. Also, we appreciate you acknowledging Max and Mike, for their professionalism and dedication to providing you the BEST buying experience! Thank you for your business and the Five-Star review! We are looking forward to assisting you again in the future!

July 07, 2023

The staff is quite helpful. The staff kept me apprised and were thoughtful of my time. The dealership facility is comfortable and clean. More

by Nakolope
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 08, 2023 -

Mercedes-Benz of Scarborough responded

Ensuring your satisfaction is Mercedes-Benz Scarborough's ultimate goal and we are pleased to know that our service staff provided a great service experience for you! We appreciate your business and look forward to the pleasure of assisting you again.

July 07, 2023

great customer service and attention to detail. Very easy to work with service department for scheduling. More

by jim R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey ******
Aug 01, 2023 -

Mercedes-Benz of Scarborough responded

Thank you so much for the positive review!

July 06, 2023

Excellent customer service from Rebekah Reynolds. Thank you for all your help! Sincerely Marina Greenberg More

by Marina Alatriste Greenberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Jul 25, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for being our customer Marina, we appreciate your kind words!

July 04, 2023

Our salesman, Matt,Benson, is so friendly. He made us feel really comfortable. We had no pressure on us. He is very knowledgeable about cars. They did not push with pressure any of the extra o More

by BillB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James, Jared Young, Brandi Lawler
Jul 06, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 01, 2023

I had a serious repair and I was SO well taken care of . Great customer service. A pleasure in a tough situation. Happy ending thanks to Scarborough service team More

by Ellensnyder48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for choosing Mercedes-Benz Scarborough! It was our pleasure to have provided you with excellent service. We also want to say thank you for acknowledging our service staff's dedication to taking care of you. We appreciate your business and the Five-Star review!

June 30, 2023

Great service! Extremely prompt and considerate of my time. Roger is my go to for any vehicle needs no I’ve been using him for years! More

by richardsonsmechanical
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger , Jared Young, Brandi Lawler
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Your satisfaction is Mercedes-Benz Scarborough's ultimate goal and we are pleased to hear that Roger is able to provide you with an exceptional service experience! We appreciate your patronage and we anticipate the opportunity to assist you again in the future. Thank you for the Five-Star review!

June 30, 2023

Hi Nick and Mohammed, I just got home from picking up the wagon and wanted to take a moment to express my sincere gratitude for the exceptional service and care you have consistently provided for my Merc More

by Jdoyle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, Mohammed Fakory
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the service provided by our service staff at Mercedes-Benz Scarborough and it is always our pleasure to ensure your satisfaction with any of the services that we provide. Know that we value your business and your continued patronage. Thank you for your Five-Star review, we will look forward to providing you with exceptional service in the future.

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