
Mercedes-Benz of Scarborough
Scarborough, ME
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The dealership is great and my service advisor is top notch! The cashier though, leaves much to be desired and fought with me when I tried to explain her error; I witnessed her being quite rude to anothe notch! The cashier though, leaves much to be desired and fought with me when I tried to explain her error; I witnessed her being quite rude to another new customer as well - it’s a shame More
Excellent! Customer service and attention to all the details were above expectations. Thank you for the ultimate car buying experience! Customer service and attention to all the details were above expectations. Thank you for the ultimate car buying experience! More
My visit today was just some finally items and clarification of some operation that weren’t clear to me. Sales Rep and F&I gentlemen were great! clarification of some operation that weren’t clear to me. Sales Rep and F&I gentlemen were great! More
While I appreciate your concierge service, we received a call from a very upset person who told us that he had nearly been run off the road by my vehicle while in your care. My office spoke with your servic call from a very upset person who told us that he had nearly been run off the road by my vehicle while in your care. My office spoke with your service manager Nick who dismissed the complaint as fabricated or exaggerated. We very rarely hear complaints from people about our driving and when someone takes the time to call with the license plate number of the vehicle we take it seriously. I am surprised and disappointed that your dealership chose not to investigate or even consider investigating. This will have an impact on your trustworthiness in our eyes More
Great customer service and beautiful dealership! Fair and honest for a transparent and quick transaction. Fair and honest for a transparent and quick transaction. More
Great experience! Showed up with a flat tire & they were kind enough to fix it on the spot. It was a quick & easy trip . Very much appreciated! Showed up with a flat tire & they were kind enough to fix it on the spot. It was a quick & easy trip . Very much appreciated! More