
Mercedes-Benz of Scarborough
Scarborough, ME
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The experience at Mercedes Benz of Scarborough was outstanding, starting with the phone call when I made my appointment to have the car serviced. On arrival at the dealership, the service advisor Re outstanding, starting with the phone call when I made my appointment to have the car serviced. On arrival at the dealership, the service advisor Rebekah was knowledgeable, caring and welcoming. She kept me updated about the progress of the repairs during my stay. I highly recommend this dealer. More
Bought a Basecamp from them. Hot water has never worked. After 6 weeks and charging me to replace circuit board, they said sorry can't fix it go to Airstream of Lebanon. Don't Hot water has never worked. After 6 weeks and charging me to replace circuit board, they said sorry can't fix it go to Airstream of Lebanon. Don't buy an Airstream product here More
Friendly, good service. Could use some help with telephone edicit. The gentleman we dealt with via phone could use a class or two on how to speak to a customer. Could use some help with telephone edicit. The gentleman we dealt with via phone could use a class or two on how to speak to a customer. More
Dealership was very nice on all levels newer building, clean and well organized. The support by Rebecca was exceptional and professional. I highly recommend her and Mercedes-Benz of Scarborough. clean and well organized. The support by Rebecca was exceptional and professional. I highly recommend her and Mercedes-Benz of Scarborough. More
David Cleveland was extremely helpful with the service on my Sprinter. I took longer than I expected and had to return the next day to have some items corrected, which David did quickly and happily. my Sprinter. I took longer than I expected and had to return the next day to have some items corrected, which David did quickly and happily. More
Had our Winnebago View RV on a Mercedes Sprinter chassis in for recall work, and Sprinter service manager Sam Hersom did his usual wonderful job taking care of us. They also did state inspection (failed-ru in for recall work, and Sprinter service manager Sam Hersom did his usual wonderful job taking care of us. They also did state inspection (failed-rust and corrosion on brakes) and he showed us photos and explained thoroughly the issue and why(we don’t drive it enough!). Scheduled us for a convenient follow up. He always gives us great service and leaves us with a level of confidence that our vehicle is in good hands! More
Had a pleasant experience while I waited for my service to be performed. Great communication and exceptional work performed on my sprinter. to be performed. Great communication and exceptional work performed on my sprinter. More
Got an appointment for Service A and oil. Change for our sprinter Van quick. We just drive across the country from Reno and needed to do the service before travel back. Took several hours bu Change for our sprinter Van quick. We just drive across the country from Reno and needed to do the service before travel back. Took several hours but they booked us a Lyft downtown. Nice and friendly place. More