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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
826 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 826 reviews

June 30, 2023

Great service! Extremely prompt and considerate of my time. Roger is my go to for any vehicle needs no I’ve been using him for years! More

by richardsonsmechanical
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Roger , Jared Young, Brandi Lawler
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Your satisfaction is Mercedes-Benz Scarborough's ultimate goal and we are pleased to hear that Roger is able to provide you with an exceptional service experience! We appreciate your patronage and we anticipate the opportunity to assist you again in the future. Thank you for the Five-Star review!

June 30, 2023

Hi Nick and Mohammed, I just got home from picking up the wagon and wanted to take a moment to express my sincere gratitude for the exceptional service and care you have consistently provided for my Merc More

by Jdoyle6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, Mohammed Fakory
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Thank you so very much for your kind words! We are thrilled to hear that you are pleased with the service provided by our service staff at Mercedes-Benz Scarborough and it is always our pleasure to ensure your satisfaction with any of the services that we provide. Know that we value your business and your continued patronage. Thank you for your Five-Star review, we will look forward to providing you with exceptional service in the future.

June 30, 2023

Dealt with a gentleman named roger gamblin by far one of the best sale person I have worked with. made the purchase a smooth process. Would highly recommend him and the dealership. More

by Troyplumbing
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Aug 02, 2023 -

Mercedes-Benz of Scarborough responded

Our top priority is to ensure that you are satisfied with the Mercedes-Benz Scarborough Sales Department, and we are pleased to hear that Roger Gamblin succeeded in providing you with an exceptional sales experience! We appreciate the recommendation and we anticipate the opportunity to assist you again in the future. Thank you for your Five Star review!

June 28, 2023

The service is not 5 star, it’s a 1 star. Last star was, they called, said your vehicle was ready. I stop in 2 hours later it wasn’t, waited another, roughly 3 hours. Never again More

by Jamesefoley3
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
June 26, 2023

People there were great to work with, especially our salesperson Sydney. The service people were also extremely helpful in making certain the car was perfect before I took it home. More

by cujrmark
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sydney
Jun 29, 2023 -

Mercedes-Benz of Scarborough responded

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

June 24, 2023

Neal is one of the finest professionals I have encountered in the car world. He was incredibly thorough and explained all of the options. More

by Boom C
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Neal
Jun 27, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We are always more than happy to assist you if anything else comes up. Take care!

June 20, 2023

Absolutely the best Mercedes dealership! I have 14 new Mercedes from them and prefer to only purchase from them! Their customer service is second to none in both sales and service. More

by wrgorman61
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory, Jared Young, Brandi Lawler
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review! We look forward to your business with us again!

June 20, 2023

Excellent customer service and quick turnaround repair. Out of state visitor, staying at our home in Maine, had emergency situation with my Mercedes. Called this particular dealership and in no time welco More

by Patricia.c.shaw
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Hersom, Certified Sprinter Service Advisor, Rebekah
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

June 19, 2023

We were treated great. Everything went well. We flew from Texas and were picked at the airport. The salesman went above and beyond. More

by Ibarrarg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max
Jun 20, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 19, 2023

The customer service is excellent. I had an issue with tires placed on my used car and they quickly replaced the tires. I highly recommend. More

by mgroban
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Spencer Roe
Jun 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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