
Mercedes-Benz of Scarborough
Scarborough, ME
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I had an absolutely fantastic experience purchasing my Mercedes-Benz C 300 with Kip, Ronnie and Brandi made my entire process streamless . The new showroom is beautiful luxury just like the Mercedes Benz Mercedes-Benz C 300 with Kip, Ronnie and Brandi made my entire process streamless . The new showroom is beautiful luxury just like the Mercedes Benz and can’t ask for a better place that gives you Starbucks coffee and local pastries. I highly recommend stopping by and ask for Kip! You won’t be disappointed! More
What a great team! Neal helped take care of my wife’s Benz, just as I had hoped. She felt cared for and it was appreciated. Neal helped take care of my wife’s Benz, just as I had hoped. She felt cared for and it was appreciated. More
Fantastic service. Great communication throughout the process. I could not be more pleased or impressed with how everything went. Respectful, courteous interactions wit Great communication throughout the process. I could not be more pleased or impressed with how everything went. Respectful, courteous interactions with every person. And my care was immaculate when I picked it up. Thank you! More
The easiest service I’ve ever had. Very polite and welcoming. Beautiful dealership. Prompt and on time. Love just driving into the service garage and their waiting for you! Love m Very polite and welcoming. Beautiful dealership. Prompt and on time. Love just driving into the service garage and their waiting for you! Love my Mercedes! More
They did the service when I arrived about 12 minutes late. I waited about 2 hours for service A. Very comfortable waiting area with good snacks. late. I waited about 2 hours for service A. Very comfortable waiting area with good snacks. More
The service at the Mercedes Scarborough, Maine location had gone downhill. I have been taking both of my cars there for service for the past eight years and the service I had yesterday was terrible which had gone downhill. I have been taking both of my cars there for service for the past eight years and the service I had yesterday was terrible which was disappointing. I was told the appointment would take 2 hours, initially I was going to wait and ended up going to a meeting. Nine hours later my car was ready. The communication between the scheduler and the service department wasn’t in sync and when I had to wait an additional 40 minutes for my car to be ready, I had to initiate getting my car. The service advisor was just casually talking with his colleagues. More
Friendly, have a beverage and a snack while waiting. When your vehicle is ready, they'll explain everything they did, and will ask if you have questions. When your vehicle is ready, they'll explain everything they did, and will ask if you have questions. More
I love the Mercedes brand, and always enjoy my cars. But what is really special about Prime Scarborough is that they make you feel as special when getting your car service$ as they do when selling it t But what is really special about Prime Scarborough is that they make you feel as special when getting your car service$ as they do when selling it to you. Excellent all the way around. Josh was great! More