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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
818 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 818 reviews

November 09, 2024

Accessibility, affordability and knowledge. One of the best MB dealerships in the country, Thomas is an excellent service writer. More

by Slackermrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas C
Nov 11, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy Thomas could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 06, 2024

Great group of people at Mercedes Benz of Scarborough. happy with service that was done. More

by Sydney Pinkos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh bath, Emily Crockett, Ben Irving, Brandi Lawler
Nov 09, 2024 -

Mercedes-Benz of Scarborough responded

Hi Sydney, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 06, 2024

Incredible. . always goes above and beyond..Tom Cook my first contact today was kind, let me know what my service would involve, made sure I was comfortable and m More

by pegcallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Cook, Jared Young, Brandi Lawler
Nov 09, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 01, 2024

Thomas Cook was great. Kept me informed about repairs and service. He was able to get a repair covered under warranty that I didn’t have! Highly recommend. Pam More

by Pkratzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Nov 04, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 01, 2024

Great experience, always catering to your needs. All staff were helpful and kind. Appreciate getting a nice rental car while my car was serviced! More

by meagangrover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Nov 04, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 01, 2024

Excellent communications with the service writer Scott Joys. Kept me informed throughout the process regarding scheduling and parts availability. Very much appreciated! Very thorough in explaining all More

by Ljwetherbee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys
Nov 04, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are glad we could help! We can't wait to see you again, have a great day.

November 01, 2024

Excellent customer service and very thorough! Outstanding dealership and tech! Will always use MB Scarborough. More

by Bic19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Bickford, Jared Young, Brandi Lawler
Nov 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

Great service and an overall pleasant experience from arrival to departure. Everyone was helpful, friendly and responsive . More

by Moc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Nov 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 31, 2024

From the time I initiated contact with the dealership, they make you feel at home. Like you've known them forever. What blew my mind was seeing the General Manager Brandi working on the sales floor with h More

by heelshoopsfan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sydney & Spencer, Brandi Lawler
Nov 02, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

October 31, 2024

Very polite. Pleasant to work with. Eager to answer my questions. All the staff was pleasant and helpful. More

by Li
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily
Nov 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!