Mercedes-Benz of Scarborough
Scarborough, ME
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Incredible. . always goes above and beyond..Tom Cook my first contact today was kind, let me know what my service would involve, made sure I was comfortable and m . always goes above and beyond..Tom Cook my first contact today was kind, let me know what my service would involve, made sure I was comfortable and made sure I had transportation to and from my work. More
Thomas Cook was great. Kept me informed about repairs and service. He was able to get a repair covered under warranty that I didn’t have! Highly recommend. Pam Kept me informed about repairs and service. He was able to get a repair covered under warranty that I didn’t have! Highly recommend. Pam More
Great experience, always catering to your needs. All staff were helpful and kind. Appreciate getting a nice rental car while my car was serviced! All staff were helpful and kind. Appreciate getting a nice rental car while my car was serviced! More
Excellent communications with the service writer Scott Joys. Kept me informed throughout the process regarding scheduling and parts availability. Very much appreciated! Very thorough in explaining all Joys. Kept me informed throughout the process regarding scheduling and parts availability. Very much appreciated! Very thorough in explaining all aspects of the repairs. More
From the time I initiated contact with the dealership, they make you feel at home. Like you've known them forever. What blew my mind was seeing the General Manager Brandi working on the sales floor with h they make you feel at home. Like you've known them forever. What blew my mind was seeing the General Manager Brandi working on the sales floor with her team. She took calls, answered emails, worked transactions and even took the time to have a meaningful conversation. The Sales Manager, Spencer, was very accommodating and easy to work with. The whole team was! Then there is Sydney, my sales representative. This young lady really knows the product they sell! Add to it she's very tech savvy and helps you with setting up the Mercedes app. Sydney is very thorough and made sure I was happy at the completion of the transaction and followed up with me a few days later. This team is amazing! More