Mercedes-Benz of Scarborough

Brought car in. Work done. Very cool. Wow. Thanks. Will come again. Hopefully soon please. Work done. Very cool. Wow. Thanks. Will come again. Hopefully soon please. More

Excellent service experience. Easy drop off, friendly staff, and beautiful newly renovated facility. Highly recommend! Easy drop off, friendly staff, and beautiful newly renovated facility. Highly recommend! More

Great knowledgeable & professional staff. That really know their cars & how to keep them running smoothly. That really know their cars & how to keep them running smoothly. More

I ended up here after ML 350 had an issue, 2 hours from home. Neal, my service manager was prompt, answered all my questions patiently, and handled the recall I’d needed done. Being out of state, I’d expec home. Neal, my service manager was prompt, answered all my questions patiently, and handled the recall I’d needed done. Being out of state, I’d expected to be shuffled around, without a thorough investigation into the problem. I was so pleasantly surprised: the print out I received with the measurements of all critical functioning pieces of my vehicle was outstanding. The text with a video of my vehicle, what they found and how was so helpful! If I lived closer this would be my service department. More

Scott is a superb service manager, always recognizing that by putting the customer first, the firm’s interests are maximized in the process. Win-win exchange is what it is all about. Look forward to doin that by putting the customer first, the firm’s interests are maximized in the process. Win-win exchange is what it is all about. Look forward to doing more business together as a result. More

Great customer service. Neil was great to work with. Resolved an issue I’ve had for a while. Neil was great to work with. Resolved an issue I’ve had for a while. More

As I can tell, Service was completed as expected . Employees were polite and cooperative. Only thing we asked is they wipe it down after wash because we are extremely fussy. It was partially wiped dow Employees were polite and cooperative. Only thing we asked is they wipe it down after wash because we are extremely fussy. It was partially wiped down. Other than that everything ok. More

My car was at the dealership for 9 hours and did not even have the courtesy to let me know they would be running late have the courtesy to let me know they would be running late More

Unsurpassed customer service! Special care received from Brandi, Jesse, Ed, Sovy, spencer, and Sydney. They were very accommodating of my busy schedule and all stayed late till th Special care received from Brandi, Jesse, Ed, Sovy, spencer, and Sydney. They were very accommodating of my busy schedule and all stayed late till the deal was done. They made it so easy. Love my dream car!! More

This dealer supports the diagnosis as a priority- with videos of the situation and very prompt with communication. Service Adviser Neil is second to none. They stay on top of things and truly no customer videos of the situation and very prompt with communication. Service Adviser Neil is second to none. They stay on top of things and truly no customer service in addition to an excellent renovations making it even more user friendly with a customer first approach. More