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Mercedes-Benz of Scarborough

Scarborough, ME

4.7
1,045 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 1,045 reviews

October 29, 2025

Garrett was awesome he was t to pushy and took the time to listen to all my wants, highly recommend dealing with him! More

by Cmatteau
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Oct 30, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 27, 2025

Emily was AMAZING! Best experience I have EVER had with a Service Advisor - anywhere! Courteous, friendly and quick to respond, she made a huge warranty and repair iss More

by TrekGeek Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Oct 27, 2025 -

TrekGeek Dan responded

Cannot thank Emily enough for everything she did to make this experience a positive one. I had to have a major warranty issue taken care of which brought up some unexpected but needed repairs. She was great to explain everything to me and she truly cared about what was going on. She is a credit to the organization! Thanks so much Emily and Mercedes of Scarborough!

October 27, 2025

I love my dealership! Everyone is so nice and attentive! The work done was great! Rides like brand new!!!! More

by Jannieo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Oct 29, 2025 -

Mercedes-Benz of Scarborough responded

Hi Jannieo, thank you so much for your positive comments about Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

October 26, 2025

This part of your survey need to be deleted. I object to the time it takes to do this. More

by Rigpa02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
October 24, 2025

They were prompt, courteous and did an excellent job repairing the car. Once complete, they delivered the repaired car. This was greatly appreciated since we aren’t near the dealership. More

by Danderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh 5 Stars
Oct 27, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

October 20, 2025

I was able to make an appointment last week for this week. The service cost was given to me up front. I had an extra need that they were able to fix on the same day. The only drawback was they don’t hav More

by sarahlad
Recommend Dealer
Yes
Employees Worked With
Neil Hickey
Oct 23, 2025 -

Mercedes-Benz of Scarborough responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

October 17, 2025

The dealership was clean efficient and very friendly. I was greeted politely in the drive up area . Then by the service tech. I had previously arranged for a loaner and didn’t have to wait. Car was ready More

by Vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily service tech
Oct 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi Vincent, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

October 17, 2025

The staff is friendly and knowledgeable. The facility is very accommodating. They work with you and keep you informed. More

by Dbcooka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Oct 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

October 16, 2025

We had the oil changed today and state inspection. Working with Neal is always a pleasure. He strives to take care of the customer with professional, courteous and timely service. He stays in touc More

by cruginski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal and lovely service girls. , Jared Young, Brandi Lawler
Oct 20, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! We hope you have a great day!

October 16, 2025

The best service! Thank you for making it a breeze to work with you- professional and convenient! More

by sesjenkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
Oct 19, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!