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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
883 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 883 reviews

October 12, 2023

Matt was excellent to work with. He helped me find what I need. Great service! More

by Graphikwear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Benson, Jared Young, Brandi Lawler
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Oct 13, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that Matt was excellent to work with and helped you find what you needed. Great service from knowledgeable professionals can make all the difference. Thanks for sharing your positive experience!

October 09, 2023

Friendly and helpful, salesman was informed and patient, not to aggressive, overall pleased with my experience More

by lawchristi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodger Gamlin
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Oct 12, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 07, 2023

They were ready to take my vehicle at the appointment time and completed the service in record time while I waited. Even though their dealership was under construction everyone was very accommodating. More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Oct 10, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 03, 2023

Very professional and do an excellent job. Atmosphere is friendly and all about business at the same time. Nice combination in our world. More

by Rolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Oct 04, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 02, 2023

friendly, knowledgeable and helpful staff- i’m happy with the service and the price was reasonable More

by chris p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david
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Oct 04, 2023 -

Mercedes-Benz of Scarborough responded

We are excited that we provided you with a friendly, knowledgeable, and helpful service experience! We appreciate your business! We look forward to the opportunity to assist you in the future.

September 30, 2023

Sam and his team were professional in all aspects, from customer service to servicing my sprinter’s locking mechanism. Took time to talk about what they would do and gave a realistic timeframe of completi More

by Peter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hersom Service Advisor
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Oct 03, 2023 -

Mercedes-Benz of Scarborough responded

We are very pleased to hear that we could provide you with an exceptional service experience! It is also great to hear that Sam went beyond to help meet your expectations. We appreciate your business and we look forward to the opportunity to assist you again in the future.

September 27, 2023

Great service as always. Regular maintenance completed on-time and temporary waiting area very clean. More

by Tdoten75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed Fakory
Report | Print
Sep 30, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to have provided you with an exceptional service experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 26, 2023

Matthew is an excellent rep. And knows what he’s talking about…Ask for him!!! More

by Ash16891
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew, Jared Young, Brandi Lawler
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words about Matthew! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 26, 2023

Crooks all the way. Will not be back ever. I’d rather drive another hour or two to go somewhere else. More

by Tmt219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Sep 27, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for bringing this to my attention. I am so sorry you feel this way and that my team has let you down. I hate to lose a client without the opportunity to fix the concern. I would reach out to you directly however, I cannot tell who you are through the description provided. Can you please reach out to me at 207-510-2255, or blawler@mbofscarborough.com. I truly look forward to speaking with you and learning more about what happened. Sincerely, Brandi Lawler- General Manager

September 26, 2023

They were very professional and the final bill came in exactly what the estimate said it would be. Vehicle was repaired in a timely fashion and very pleased with the work. The service advisor Rebekah was More

by Knotical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Report | Print
Sep 28, 2023 -

Mercedes-Benz of Scarborough responded

We're so happy we were able to help you out!

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