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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.8
1,157 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 1,157 reviews

April 25, 2025

Great place. Have had the pleasure if buying 3 vehicles from them since 2008. Highly recommend. More

by Louise Underwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Crocker
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Apr 28, 2025 -

Mercedes-Benz of Scarborough responded

Hello Louise, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 23, 2025

Emilie Crocker, service advisor is a great new addition to the dealership.. She’s got great interpersonal skills and knowledge of the cars. More

by klane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
Print
Apr 25, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 22, 2025

Very friendly, professional and welcoming staff and beautiful waiting area. Easy to access from north and south. More

by acerullo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joys, Jared Young, Brandi Lawler
Print
Apr 23, 2025 -

Mercedes-Benz of Scarborough responded

Hello Acerullo, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 22, 2025

Great service. Very clean and welcoming facility. Service was wonderful and service staff was outstanding. Highly recommended More

by Pauljacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe, Jared Young, Brandi Lawler
Print
Apr 23, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

April 20, 2025

Very nice and great service. I always preferred to come Scarborough facilities. Thank you so much. More

by jaaki143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Benjamin Irving , Jared Young, Brandi Lawler
Print
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

April 20, 2025

Very nice service, and great customers service. Help and explain everything. And also sent video what they did. Thank you so much. More

by jaaki143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Print
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 19, 2025

The staff is always friendly and courteous. The remodel looks amazing. Would highly recommend them. More

by Budhound76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t catch their names, but they were super helpful.
Print
Apr 21, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

April 16, 2025

I often wait for my vehicle and the service is prompt and everything is explained. More

by bts62006
Workmanship
Recommend Dealer
Yes
Employees Worked With
Scott
Print
Apr 18, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 13, 2025

All staff were excellent and Bob was the best! ! Carefully explained the car and the process. When I need an SUV I will go back and check those out too! More

by Teebo2101
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob in sales was excellent
Print
Apr 15, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Poor service. Lack of follow through. Doesn’t listen to customer Wouldn’t recommend in future More

by champbix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Print
Apr 15, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to share your feedback. I’m very sorry to hear that your experience with our service department did not meet expectations. We take concerns like yours seriously and are committed to improving. I’d appreciate the opportunity to speak with you directly to better understand what happened and see how we can make things right. Please feel free to reach out to me at birving@mbofscarborough.com Thank you, Ben Irving Service Manager

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