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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
880 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 880 reviews

November 12, 2023

This dealership would be nothing and I’d take my business if it were not for people like Mohamed. There’s been too many changes as of late and seeing too many new faces (employees). One thing about owning a More

by jeachung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed
Dec 05, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to write this review. We truly appreciate you and your loyalty over the years. Thank you for your understanding while we are under construction. This transition will be short-lived and we will be back in the beautiful building you have known and loved by July. Brandi Lawler, General Manager

November 08, 2023

My appointment was at 2:30pm and when i got there someone checked in my car and helped me go through the process. After verifying my car, they came and explain to me everything that was checked, i even recei More

by ionatanp13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Dec 05, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear about your positive experience at Mercedes-Benz Scarborough! Having someone assist you promptly upon arrival, explaining the checked items in detail, and providing a comprehensive report demonstrates our commitment to transparency and thorough service. Additionally, the gesture of washing and cleaning your car adds a thoughtful touch to the overall experience. Thank you for your business!

November 03, 2023

Matt did an excellent job. Approachable and easy to work with. Great experience overall. Thanks! More

by Devintrainor
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt benson
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled that Matt provided you with a great sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 02, 2023

Great to work with. Very professional, knowledgeable and great pricing. If you’re in need of a service van ask for Roger Gamblin. And thank you Brandi Lauler for all you More

by Kenny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Gamblin , Jared Young, Brandi Lawler
Dec 02, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear about your positive experience! Professionalism, knowledge, and fair pricing are key elements when seeking service, and it's great that Roger and Brandi were able to provide such a positive experience for you. Congratulations on your new vehicle!

October 31, 2023

Very easy to deal with and very professional. A pleasure all around car was just as advertised More

by dkantor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy and professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Great service and friendly staff. Super helpful to get us a great sprinter van as soon as possible. More

by pgallace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a positive experience with great service and friendly staff when acquiring your Sprinter van! Congratulations on your new Sprinter van!

October 27, 2023

Great service. Dave was in constant contact and made sure that I was updated on the process of my car. More

by Amr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cleaveland, Jared Young, Brandi Lawler
Oct 31, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a great service experience, with Dave keeping you updated on your car's progress. Communication and transparency are key elements in ensuring customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

They have always been very accommodating getting our vans serviced in a timely fashion. Working with the service team has been great. More

by dmorrison4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hersom
Nov 01, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that the service team has always been accommodating and that your vans are serviced in a timely fashion. A great working relationship with the service team can make a significant difference in your experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Efficient and convenient. Provided me with a courtesy car when I decided last minute to replace all my tires. Great service. More

by ACAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Nov 01, 2023 -

Mercedes-Benz of Scarborough responded

Efficiency and convenience, along with the provision of a courtesy car, are important factors in ensuring a positive service experience. It's great to hear that you received such service when you decided to replace all your tires. Your satisfaction and continued business mean a lot to us, and we look forward to serving you with the same care and dedication in the future!

October 23, 2023

Services was fine. I made the appoint requesting a different tire, which you didn't have in stock today. I had to take the continental over the Michelins I wanted. They More

by Richio_nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Nov 04, 2023 -

Mercedes-Benz of Scarborough responded

We are glad to hear that the service was fine, but, unfortunately, you weren't able to get the specific Michelins you requested due to stock availability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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