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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
883 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 883 reviews

December 08, 2023

Knowledgeable. Good service . Very clearly to explain to me which service you need. And off free ridding when you don’t want to wait More

by Catherine Burrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
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Dec 09, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a knowledgeable experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 08, 2023

Best best best service ever! Seriously, I have never had a bad experience at Mercedes Benz of Scarborough. More

by Dream rider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
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Dec 12, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 07, 2023

Mohammed is great. Looking forward to remodeled building. Easy location to get in and out of. More

by boisvert2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
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Dec 08, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Mohammed provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 06, 2023

The service employees at Scarborough Mercedes dealership are always friendly, competent and responsive. Excellent customer service! More

by HondaDriver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed
Report | Print
Dec 07, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 05, 2023

This was my first service appointment. Very personalized with great follow through. Love having a dedicated service specialist - consistency moving forward will be nice. More

by Erin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah was fantastic. So was the gentleman that worked with me on the invoice- but I don’t recall his name.
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Dec 06, 2023 -

Mercedes-Benz of Scarborough responded

Having a personalized experience during your first service appointment can set a great tone for future interactions. It's fantastic that you had a dedicated service specialist who provided great follow-through. Consistency in service specialists can indeed make future appointments smoother and more comfortable. Thank you for your business!

December 02, 2023

Very nice, knowledgeable and helpful Service team. They quickly determined what my car needed and provided me with a quote and a loaner. Then they quickly completed the work same day!! Excellent! More

by BekC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cleveland , Jared Young, Brandi Lawler
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Dec 05, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

We recently purchased a vehicle from MB Scarborough. Bob Holzhacker was our salesman and he absolutely fantastic. Not pushy, patient, knowledgeable, and very personable. I would highly recommend working More

by Jbd385
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
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Dec 05, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear about your positive experience with Bob at Mercedes-Benz Scarborough! Having a salesman who's patient, knowledgeable, and personable makes the car-buying process so much more enjoyable. Recommending Bob for future Mercedes purchases speaks volumes about the quality of service he provided. Congratulations on your new vehicle!

December 02, 2023

Service was prompt, thorough and everything possible is done to treat the customer with care More

by Lyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Hickey, my service rep, is excellent!!
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Dec 06, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a prompt and thorough experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 02, 2023

Great and friendly service. No pressure and our salesperson was extremely knowledgeable. Overall a very positive experience! More

by ballanschneider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Mccoubrey, Jared Young, Brandi Lawler
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Dec 06, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great and friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 30, 2023

Mercedes Scarborough has been so excellent at getting us in for tire changes (summer/winter)! Rebekah is excellent! More

by Kailee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Rebekah provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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