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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
883 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 883 reviews

December 30, 2023

Great way as always. Been going here for several years and always get great service. The work is always done right, and the personnel are friendly and competent. Especial More

by tgmcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Jared Young, Brandi Lawler
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Jan 03, 2024 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Mohammed provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 29, 2023

Even tho the dealership is under construction, everyone is working as a team to get you through quickly and efficiently as possible! Very happy with the customer service and my routine car services! Thank More

by EV WITTIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil, Rebecca, Mohamed, and Dave
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Jan 03, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 29, 2023

Matthew was extremely helpful and knowledgable during the entire sales process. I had a great experience purchasing a new GLS! More

by Tim NH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Benson, Brandi Lawler
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Jan 03, 2024 -

Mercedes-Benz of Scarborough responded

It's fantastic to hear that you had a great experience and that Matthew provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 28, 2023

They went above and beyond. Every one was very courteous And I am more than satisfied with there work. Thanks again More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandi Lawler
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Dec 30, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 26, 2023

Service done well. Very attentive to my concerns. Pricing was very fair. They provided a good loaner car. They did a great job. More

by ssanford1888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cleveland, Brandi Lawler
Report | Print
Dec 28, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had such a positive experience with Mercedes-Benz Scarborough's service! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

December 20, 2023

Professional & efficient service department. Always a smooth process with excellent customer service and convenient communication. More

by fabulousd36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal, Jared Young, Brandi Lawler
Report | Print
Dec 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

December 18, 2023

Website could be a little more user friendly. No longer leads you to your representative that normally services you. More

by lin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil
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Dec 20, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to leave us a review! We appreciate your feedback. We look forward to your business with us again!

December 16, 2023

Good service, timely, cordial, and professional! ! I feel very confident in my car and service. More

by petermanjm49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 19, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a positive experience with good, timely, and professional service! Feeling confident in your car and the service provided speaks volumes about the quality of care and expertise at Mercedes-Benz Scarborough. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

December 13, 2023

Capable dealership with a service center without adequate capacity. Need to increase service capacity to adequately serve Mercedes owners More

by John Carpenter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave in Service
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Dec 22, 2023 -

Mercedes-Benz of Scarborough responded

John, I truly value your business and feedback thank you for bringing this to my attention. We are currently undergoing renovations and are working on increasing capacities. Please contact me directly at 207-510-2255 if there is anything I can do to assist you in the future. Thank you, Brandi Lawler- General Manager

December 12, 2023

Helpful service department repairs always done well happy to have them available for service on my e320 More

by Flats04101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 13, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

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