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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
826 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 826 reviews

September 26, 2023

Matthew is an excellent rep. And knows what he’s talking about…Ask for him!!! More

by Ash16891
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew, Jared Young, Brandi Lawler
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words about Matthew! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 26, 2023

Crooks all the way. Will not be back ever. I’d rather drive another hour or two to go somewhere else. More

by Tmt219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Sep 27, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Oct 10, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for bringing this to my attention. I am so sorry you feel this way and that my team has let you down. I hate to lose a client without the opportunity to fix the concern. I would reach out to you directly however, I cannot tell who you are through the description provided. Can you please reach out to me at 207-510-2255, or blawler@mbofscarborough.com. I truly look forward to speaking with you and learning more about what happened. Sincerely, Brandi Lawler- General Manager

September 26, 2023

They were very professional and the final bill came in exactly what the estimate said it would be. Vehicle was repaired in a timely fashion and very pleased with the work. The service advisor Rebekah was More

by Knotical
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds
Report | Print
Sep 28, 2023 -

Mercedes-Benz of Scarborough responded

We're so happy we were able to help you out!

September 25, 2023

Matt was wonderful to work with. Knowledgeable and helpful. Confident yet not pushy. I would highly recommend Mercedes-Benz of Scarborough and Matt to anyone on a search for their ne More

by oberkate
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled that Matt provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

September 25, 2023

Neal and Service Manager Nick are always responsive, helpful, communicative and nice! I appreciate their professionalism. More

by johnwentworth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey and Nick Dargie
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words about Neal and Nick! It is always a pleasure to hear that we have met your expectations. It will be our pleasure to assist you with any automotive services you may have in the future. We appreciate your business!

September 24, 2023

Great experience with Bob…excellent sales service and delivered car right t our door! Wonderful experience. More

by zatetmb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Holzhacker
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled to have provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 23, 2023

A top notch experience from start to finish. A big thank you to Roger for great communication and follow through every step of the way. More

by Jay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Gamblin
Report | Print
Sep 26, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled that Roger provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to your business with us again!

September 22, 2023

Mohammed makes everything pleasant and always will be sure that satisfaction comes first. Such a delight to work with him. More

by Maki1691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Report | Print
Sep 24, 2023 -

Mercedes-Benz of Scarborough responded

We're thrilled to hear about your outstanding experience with Mohammed in our Service department. Providing exceptional and professional service is a top priority. Your satisfaction is important to us, and we're here to assist you whenever you need us. Thank you for choosing us, and we appreciate your kind words

September 21, 2023

Always professional and competent. Mohamad is a true professional. It was a great experience. Thank you. More

by loricoffin2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamad falcroy
Report | Print
Sep 24, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great experience, and it's wonderful to know that Mohamad provided you with excellent service, ensuring that everything was taken care of. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

September 19, 2023

The service writer was very helpful and pleasant. The technician did a great job. I would recommend Mercedes of Scarborough. More

by Dcowan11
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Sep 22, 2023 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

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