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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
826 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 826 reviews

October 31, 2023

Very easy to deal with and very professional. A pleasure all around car was just as advertised More

by dkantor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled to have provided you with an easy and professional sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 30, 2023

Great service and friendly staff. Super helpful to get us a great sprinter van as soon as possible. More

by pgallace
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Dec 01, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a positive experience with great service and friendly staff when acquiring your Sprinter van! Congratulations on your new Sprinter van!

October 27, 2023

Great service. Dave was in constant contact and made sure that I was updated on the process of my car. More

by Amr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cleaveland, Jared Young, Brandi Lawler
Report | Print
Oct 31, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that you had a great service experience, with Dave keeping you updated on your car's progress. Communication and transparency are key elements in ensuring customer satisfaction. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 25, 2023

They have always been very accommodating getting our vans serviced in a timely fashion. Working with the service team has been great. More

by dmorrison4689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hersom
Report | Print
Nov 01, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that the service team has always been accommodating and that your vans are serviced in a timely fashion. A great working relationship with the service team can make a significant difference in your experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 24, 2023

Efficient and convenient. Provided me with a courtesy car when I decided last minute to replace all my tires. Great service. More

by ACAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Report | Print
Nov 01, 2023 -

Mercedes-Benz of Scarborough responded

Efficiency and convenience, along with the provision of a courtesy car, are important factors in ensuring a positive service experience. It's great to hear that you received such service when you decided to replace all your tires. Your satisfaction and continued business mean a lot to us, and we look forward to serving you with the same care and dedication in the future!

October 23, 2023

Services was fine. I made the appoint requesting a different tire, which you didn't have in stock today. I had to take the continental over the Michelins I wanted. They More

by Richio_nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Nov 04, 2023 -

Mercedes-Benz of Scarborough responded

We are glad to hear that the service was fine, but, unfortunately, you weren't able to get the specific Michelins you requested due to stock availability. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 19, 2023

Both the General and Service managers provide the extra level of personal concern and effort that is expected in a luxury vehicle dealership and too ofen missing in other stores. More

by melvynmiller
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dargie, Brandi Lawler
Report | Print
Oct 21, 2023 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that both the General and Service managers at Mercedes-Benz Scarborough provide an extra level of personal concern and effort, especially in a luxury vehicle dealership. Our dedication to delivering exceptional service sets a high standard and contributes to a positive customer experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 18, 2023

Was very happy with the quality and integrity of the services provided by my service writer Sam Hershom More

by wrwithers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Hershom
Report | Print
Oct 20, 2023 -

Mercedes-Benz of Scarborough responded

We're pleased to hear that you were satisfied with the quality and integrity of the services provided by Sam, your service writer. We're here to help, and your feedback is greatly appreciated. Safe travels!

October 17, 2023

Great service and communication! Definitely will bring my car back again! Very quick turnaround for getting my tires and alignment on my glc63s. More

by Henrygates50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Report | Print
Oct 19, 2023 -

Mercedes-Benz of Scarborough responded

We're delighted to hear that you had a great service experience with clear communication and a quick turnaround for your tires and alignment on your GLC63s. Your feedback is greatly appreciated, and we look forward to serving you again. Your satisfaction is our top priority!

October 17, 2023

Rebekah Reynolds is a superb service writer who always goes well above and beyond to make sure my experience at Scarborough Mercedes is pleasant ! She is a great asset to this dealership. More

by kaolsen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebekah Reynolds, Jared Young, Brandi Lawler
Report | Print
Oct 18, 2023 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that Rebekah is a superb service writer and consistently goes above and beyond to ensure your experience at Mercedes-Benz Scarborough is pleasant. Your positive feedback means a lot, and Rebekah is indeed a valuable asset to our dealership. Your satisfaction is our goal, and we look forward to serving you again!

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