Mercedes-Benz of Scarborough

Took my car for regular maintenance, i questioned the service advisor about the price, it was higher than what I was used to. His behavior after that was less than professional or welcoming. I sent the s service advisor about the price, it was higher than what I was used to. His behavior after that was less than professional or welcoming. I sent the service manager an email on Nov. 15th regarding that issue and still haven't gotten a reply and it's been a week. More

Excellent professional courtesy service with a smile and very polite and knowledgeable of what they are doing very polite and knowledgeable of what they are doing More

I'd like to offer feedback on numerous service interactions I have had with Neal Hickey who is a Service Writer. Neal extends himself beyond what I'm used to receiving. He must be checking his ema interactions I have had with Neal Hickey who is a Service Writer. Neal extends himself beyond what I'm used to receiving. He must be checking his email often because he responds so quickly. I feel like the content is very accurate. I've often come to realize that Neal makes special trips to speak to the Technician along with sending fast photos to reinforce. I also appreciate his manner. He never loses his cool no matter how busy I can tell the atmosphere there is. Neal will be my choice for all future needs. More

Very helpful with different options to work plan and finished on schedule. Quite delicious pastries and finished on schedule. Quite delicious pastries More

Chris and Ben quickly solved my challenging service issue. Mercedes has a wonderful product, with a equally impressive support staff. issue. Mercedes has a wonderful product, with a equally impressive support staff. More

Thanks to Scott I was able to get my van in for service before a several month trip. The mechanic ( didn’t get their name) spotted two additional issues that were repaired also. Thank goodness he did a vi before a several month trip. The mechanic ( didn’t get their name) spotted two additional issues that were repaired also. Thank goodness he did a visual inspection. More

Matt, James and Spencer were all fantastic to work with! I would highly recommend them to anyone looking for a Mercedes I would highly recommend them to anyone looking for a Mercedes More

Polite, prompt and professional very satisfied with the dealer and would highly recommend to anyone dealer and would highly recommend to anyone More

The remodel looks great. The service was fast and friendly. Good experience on a Saturday. The service was fast and friendly. Good experience on a Saturday. More

Accessibility, affordability and knowledge. One of the best MB dealerships in the country, Thomas is an excellent service writer. One of the best MB dealerships in the country, Thomas is an excellent service writer. More