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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
865 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 865 reviews

February 13, 2025

I had a great experience buying my car from Mercedes-Benz of Scarborough last weekend. The whole process was smooth, easy, and completely focused on the customer. At no point did I feel pressured, which made More

by frank.s.park
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ed Weeks, Julie Vorpagel, Jared Young, Brandi Lawler
Feb 18, 2025 -

Mercedes-Benz of Scarborough responded

Hi Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 12, 2025

Job well done. courteous service. Waiting area is much improved and much more comfortable and accommodating. More

by tom.watt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Feb 17, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

February 12, 2025

Excellent service in all areas and highly recommend M-B Scarborough and will continue to have my vehicles only serviced there.Thanks to Neal for his response and follow-up.Much appreciated ! More

by Richard McMann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey
Feb 17, 2025 -

Mercedes-Benz of Scarborough responded

Hello Richard, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out if there's anything additional we can do for you.

February 10, 2025

Very happy with my service rep and quality of work plus good communication etc. nicely appointed and comfortable waiting area. More

by lfavinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zoe Gallant
Feb 13, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

February 08, 2025

Feels very corporate and cold compared to prime MB prior to group 1. Service people were very polite and helpful Neal and Zoe get 5 stars More

by Charles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal and Zoe in service
Feb 12, 2025 -

Mercedes-Benz of Scarborough responded

Hello Charles, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2025

Quality work was performed on my 2019 GLE. Emily was prompt in giving me updates on my car More

by blairbartlett14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Proctor, Jared Young, Brandi Lawler
Feb 10, 2025 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 05, 2025

Nik was a great rep who answered any questions I had. Asking things like "how old the previous owner" was and what they had done to the car, Nik was able to answer even if it took some snooping around th More

by Nghia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nikita Kuptsov
Feb 10, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

February 04, 2025

Mixed experiences with the service department. Good communication from Josh and he worked to overcome delays. More

by Deborah McCullough
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Bath, Benjamin Irving
Feb 07, 2025 -

Mercedes-Benz of Scarborough responded

Thank you for taking the time to share your experience. We are pleased to hear that Josh provided great communication and worked to overcome delays, but we also recognize there’s room for improvement. Your feedback is important to us, and we’d love the opportunity to learn more about how we can enhance your experience in the future. We truly appreciate your business and will be in touch shortly! Ben Irving General Manager birving@mbofscarborough.com

February 03, 2025

Statue was awesome…kept us informed - friendly & a great smile- will tell my friends to look there More

by Hillbuilt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Feb 06, 2025 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 31, 2025

Thank you for an amazing and fast service. They were able to fix my window buttons without a problem. More

by Bphean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Feb 03, 2025 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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