Mercedes-Benz of Scarborough

Neal Hickey is a fantastic service advisor. Always a pleasure working with him. The new dealership building is pleasant. Always a pleasure working with him. The new dealership building is pleasant. More

Nice place knowable staff but the price on the window is what it is They have zero negotiating skills In fact some what rude. I purchased my newer model car out of state. So sad I would have loved to keep what it is They have zero negotiating skills In fact some what rude. I purchased my newer model car out of state. So sad I would have loved to keep my business in Maine More

The service I received was excellent. The service was courteous and professional. They were friendly and knowledgeable about all aspects of my vehicle. The service was courteous and professional. They were friendly and knowledgeable about all aspects of my vehicle. More

Had a 9:20am scheduled appointment on a Wednesday, my C300 Mercedes did not get looked at for 2 1/2 business days. Received my estimate end of the day on Friday, with no explanation as to why my car took C300 Mercedes did not get looked at for 2 1/2 business days. Received my estimate end of the day on Friday, with no explanation as to why my car took 2 1/2 days to look at it. I called and asked to speak with the service manger,(I believe the customer service person said his name was Benjamin Irving) needed to leave a message with no returning phone call. Now the earliest I can get my car fixed is 25 days out from this review. Mercedes of Scarborough needs to work on there scheduling. I wanted to give less stars but the advisor was decent/apologetic. More

My sales person Sydney Pinkos and finance specialist Sovy Sun took very good care to make things fast and easy for me. This was the second car I leased from them and I came from New York to do it. Sun took very good care to make things fast and easy for me. This was the second car I leased from them and I came from New York to do it. More

Very disappointed and dissatisfied with service department. My complaints are not received nor resolved. Resorting to out of state for future service and sales. department. My complaints are not received nor resolved. Resorting to out of state for future service and sales. More

My service advisor Scott made sure i was taken care of when I arrived to when the work was completed. Great communication! when I arrived to when the work was completed. Great communication! More

Excellent service. Matt benson was the PERFECT salesman. Answered all my questions and really helped me decide on the car I ended up with. Very genuine and so well info Matt benson was the PERFECT salesman. Answered all my questions and really helped me decide on the car I ended up with. Very genuine and so well informed!! More

Ed was the best! It was the most relaxing car buying experience! Everyone made us feel at home and helped me get the best deal on my FAV car! It was the most relaxing car buying experience! Everyone made us feel at home and helped me get the best deal on my FAV car! More

Prompt, courteous service - always! And I’m confident in the training and knowledge of the technicians who service my car. And I’m confident in the training and knowledge of the technicians who service my car. More