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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
808 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 808 reviews

February 12, 2024

Thank you, Matthew, for your A+ customer service. Really appreciate your help, expertise and patience during our visit at the dealership and beyond. You were very informative , accommodating and f More

by Derek_N
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matthew Benson
Feb 14, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words and positive feedback! We're thrilled to hear that Matthew provided you with A+ customer service, demonstrating helpfulness, expertise, and patience. It's great to know that he was informative, accommodating, and responsive to your needs both during and after your visit. We appreciate your business and value your satisfaction. We look forward to serving you in the future!

February 09, 2024

Quick, professional, and friendly service. Despite the ongoing construction, the employees are able to stay friendly and professional, without a drop in quality. More

by masterlemay2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Feb 10, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your positive comments! We're delighted to hear that despite the ongoing construction, our team provided quick, professional, and friendly service without a drop in quality. Your satisfaction is important to us, and we appreciate your recognition. We appreciate your business and look forward to serving you again.

February 08, 2024

I had an excellent experience. Sydney was very professional and attentive to my needs. She made me feel like I was well taken care of. I would definitely recommend her to my friend More

by Peter Georges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sydney pinkos , Jared Young, Brandi Lawler
Feb 10, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your positive feedback! We're delighted to hear that you had an excellent experience with Sydney, who provided professional and attentive service, making you feel well taken care of. Your recommendation to friends and family means a lot to us. We appreciate your business and look forward to serving you again.

February 07, 2024

It's under construction, but it had the snacks and the beverages. It was still cozy and the internet worked great. I wait was worst part. More

by ncjhill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory, Jared Young, Brandi Lawler
Feb 10, 2024 -

Mercedes-Benz of Scarborough responded

We appreciate your understanding despite the ongoing construction. It's good to hear that the available snacks, beverages, cozy environment, and reliable internet helped make your wait more comfortable. Thank you for choosing our services, and we look forward to serving you again in the future!

February 05, 2024

Exceptional service and communication through the entire process. Mohammed was extremely helpful in answering my questions and keeping me up to date. More

by Jason R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed, Jared Young, Brandi Lawler
Feb 09, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your positive experience! We're delighted to hear that Mohammed provided exceptional service and effective communication throughout the process. We appreciate your feedback and look forward to serving you in the future!

February 02, 2024

Great people, good inventory and easy to work with. I will go back for my next vehicle More

by thebissonteam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and his finance manager
Feb 02, 2024 -

Mercedes-Benz of Scarborough responded

Congratulations on your new vehicle! We are thrilled to have provided you with a great sales experience. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

February 02, 2024

Pleasure to deal with Max and the entire crew. I always dread buying a car from a dealer. Not this time. Smooth sailing from start to finish. Love the trailers. LOL More

by Pywacketantiques
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max and James
Feb 03, 2024 -

Mercedes-Benz of Scarborough responded

We're thrilled to hear that your experience with Max and the entire crew was a pleasure and that the car-buying process was smooth sailing from start to finish. Your satisfaction is our priority, and we appreciate your positive feedback. We appreciate your business and hope you enjoy your new car!

February 01, 2024

A wonderful experience all around. The salesman was extremely friendly and very knowledgeable. There wasn’t any pressure or any sales tactics, just some great conversations. More

by Morgan.a.mcl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Feb 03, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your wonderful experience! We're thrilled to hear that the salesman was extremely friendly and knowledgeable and that your interactions involved great conversations without pressure or sales tactics. We appreciate your positive comments and look forward to serving you again!

January 31, 2024

Service was very good and despite the construction the waiting area was very comfortable. But the Labor rate seems excessive More

by tfkeefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Writer
Feb 01, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

January 25, 2024

The service was great, they were very efficient and attentive with all of my questions and concerns. More

by TinaMaria.Delacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick D., Tom M., Brandi Lawler
Jan 26, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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