Mercedes-Benz of Scarborough

Sales staff were knowledgeable and efficient. Vehicle was ready on time and paperwork processing was quick. Vehicle was ready on time and paperwork processing was quick. More

I appreciate the accommodations made for me in consideration of a difficult situation at home. Neal was professional, understanding, thorough, efficient, and most importantly kind. Special thanks consideration of a difficult situation at home. Neal was professional, understanding, thorough, efficient, and most importantly kind. Special thanks to him and the entire team for the benchmark level quality customer service. More

Tom was cheerful and very helpful. In addition to taking care of my tire issue, my car was well cared for with a 24 point check and car wash, which I greatly appreciated! In addition to taking care of my tire issue, my car was well cared for with a 24 point check and car wash, which I greatly appreciated! More

I’m giving April and the service department a five star because they have worked under miserable conditions during the construction and still managed to function. Soon I hope the service department will be because they have worked under miserable conditions during the construction and still managed to function. Soon I hope the service department will be back to normal. More

Service for what I brought in was quick, the diagnosis of everything else took a long time, but was informative. everything else took a long time, but was informative. More

Neal did a great job taking care of my appointment and keeping me updated on the status of my vehicle. keeping me updated on the status of my vehicle. More

Dealer does nice work and keeps our car working at its best. Thank you for your help best. Thank you for your help More

Great service and very attentive! ! They always can get you in when there is a problem. ! They always can get you in when there is a problem. More

THE WORST EXPERIENCE EVER. BUYER BEWARE! THEY DO NOT HONOR THE INCENTIVES THAT MERCEDES FINANCIAL OFFERS. DO NOT BUY FROM HERE > TERRIBLE CUSTOMER SERVICE. MANAGERS WON"T EVEN BUYER BEWARE! THEY DO NOT HONOR THE INCENTIVES THAT MERCEDES FINANCIAL OFFERS. DO NOT BUY FROM HERE > TERRIBLE CUSTOMER SERVICE. MANAGERS WON"T EVEN ANSWER THEIR PHONE. ROBERT (BOB) HOLZHACKER IS A TERRIBLE SALES PERSON. WHEN SPEAKING WITH ROBERT (BOB) I ASKED TO SPEAK WITH THE MANAGER AND HE WOULD NOT LET ME, HE DOES NOT RESPOND AND JUST AWFUL. GO TO A DEALERSHIP THAT HAS BETTER CUSTOMER SERVICE AND WILL HONOR MERCEDES OFFERS THAT IS ON THE MERCEDES MAIN WEBSITE. More

As usual a positive experience with service advisor Mohammed. Always have my vehicle serviced there Mohammed. Always have my vehicle serviced there More