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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
807 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 807 reviews

March 25, 2024

Matt and Mike were fantastic guys the work with. They helped me get a complex transaction to the finish line. More

by Scalzoz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt and Mike
Mar 29, 2024 -

Mercedes-Benz of Scarborough responded

That's great to hear! Matt and Mike are valued members of our team, and we're delighted that they provided you with fantastic assistance to complete your transaction smoothly. Enjoy your new vehicle!

March 23, 2024

Mohammed consistently offers excellent service and advice. The offer of the use of a loaner car is greatly appreciated. More

by nedteck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Mar 27, 2024 -

Mercedes-Benz of Scarborough responded

We're glad to hear that Mohammed consistently provides you with excellent service and advice, and we're happy that you appreciate the offer of a loaner car. Thank you for your feedback and for choosing us for your automotive needs!

March 22, 2024

First time servicing my 450GLE in Scarborough. Even during construction my experience exceeded my expectations. The reps were friendly and attentive. The service was fast and my car was returned More

by Wbenson
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dargie
Mar 27, 2024 -

Mercedes-Benz of Scarborough responded

We're delighted to hear about your positive first-time service experience at Mercedes-Benz Scarborough! Despite the ongoing construction, we're glad that our representatives exceeded your expectations with their friendliness and attentiveness, fast service, and punctual delivery of your clean car. Thank you for choosing us for your service needs!

March 20, 2024

Thorough and complete service dept. Always trustworthy. Purchased 3 vehicles here. The sales people are great with follow up. More

by marobe28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed , Jared Young, Brandi Lawler
Mar 21, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 14, 2024

Today when our check engine light came on our Mercedes sprinter we were in the area of Scarborough Mercedes. We were greeted by Scott, the service manager, who went above and beyond to get us an appointme More

by Miss mae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott service manager
Mar 15, 2024 -

Mercedes-Benz of Scarborough responded

We're thrilled to hear about your positive experience at Mercedes-Benz Scarborough! Providing excellent service and going above and beyond for our customers is what we aim for, and we're glad that Scott, the service manager, exceeded your expectations. Thank you for your kind words, and we look forward to serving you again in the future!

March 13, 2024

Handled a disabled vehicle situation quickly and efficiently for me even when I was hundreds of miles away. More

by Demp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal
Mar 15, 2024 -

Mercedes-Benz of Scarborough responded

We're glad we could assist you with your disabled vehicle situation, even from a distance. At our dealership, we aim to provide quick and efficient solutions to ensure your peace of mind, regardless of your location. Thank you for trusting us to help you during this time.

March 13, 2024

Excellent and prompt service. Both service advisors were professional and explained future repairs I would need. More

by Msambatakos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal Hickey and Scott Joys
Mar 15, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Mar 15, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

March 12, 2024

A giant thank you to your outstanding service personnel Mohammed Fakory, Nick Darcie and Dave Stiles. While on the road, one of my tires lost significant pressure. I immediately drove to the dealership in More

by SSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Mar 15, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your kind words! We're thrilled to hear that Mohammed, Nick, and Dave provided you with outstanding service at Mercedes-Benz Scarborough. It's fantastic to know that they were able to promptly assist you with your tire issue and get you back on the road quickly with new tires and a luxurious Mercedes-Benz loaner. We'll be sure to pass along your appreciation to Mohammed, Nick, Dave, and the rest of the team. Thank you for choosing us, and we look forward to serving you again!

March 07, 2024

In the past I’ve had bad experiences with them but recently I have felt heard and taken care of by the team! They have been friendly and made scheduling appointments much easier and timely More

by Collinmburnett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Mar 10, 2024 -

Mercedes-Benz of Scarborough responded

We appreciate your feedback and are glad to hear that your recent experiences with the team have been more positive. It's important to us that you feel heard and taken care of, and we're committed to improving our service. Thank you for giving us the opportunity to serve you, and we look forward to continuing to provide you with great service in the future!

March 01, 2024

Outstanding service and staff ! Highly recommend, will always drive a Mercedes and work with this dealership all due to the great staff and service! More

by emkrestos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neal (unsure of last name )
Mar 07, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for sharing your positive experience! It's great to hear that you received outstanding service from our staff at Mercedes-Benz Scarborough. Recommendations from satisfied customers are always valuable. Safe and enjoyable driving in your Mercedes!

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