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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
865 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 865 reviews

August 22, 2024

Prompt, courteous service - always! And I’m confident in the training and knowledge of the technicians who service my car. More

by pander
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Dan, service mgr
Aug 24, 2024 -

Mercedes-Benz of Scarborough responded

Hi Pander, thank you for taking the time to leave a review for us at Mercedes-Benz Scarborough. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

Got a quote sent to me and the actual bill was a 1000. 00 more. More

by Elitelimosmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
Sep 13, 2024 -

Mercedes-Benz of Scarborough responded

Elitelimosmaine, Thank you for your review. I am sorry for the delay in my response, and any inconvenience it may have caused you. I was out of the office, but I hope one of our representatives has already reached out to you before this. We highly value your feedback and will take measures to avoid similar issues in the future. If you require further assistance, please do not hesitate to contact me using the information provided. Thank you for bringing this matter to our attention. Brandi Lawler General Manager blawler@mbofscarborough.com

August 19, 2024

We love our new Mercedes E Sprinter work van! Range and cargo capacity are awesome! More

by Jon
Recommend Dealer
Yes
Employees Worked With
Edward Weeks, Jared Young, Brandi Lawler
Aug 23, 2024 -

Mercedes-Benz of Scarborough responded

Hi Jon, we are very happy to have provided you with such a positive experience! We hope you have a great day!

August 16, 2024

Amazing experience! This was my first time there, to get warranty work done on an older car. Drop off/pick up was extremely quick. Staff was very friendly. Loaner car wa More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Aug 18, 2024 -

Mercedes-Benz of Scarborough responded

Hello Laura, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 12, 2024

Very courteous and friendly service great explanation on the problem as well Thank you Thomas Cook! More

by susannecornelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Aug 16, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! We hope to see you soon!

August 11, 2024

We can’t say enough good things about this dealership! Matthew Benson was our Airstream salesperson and he was an absolute pleasure to work with! We had visited two other dealerships and were not impres More

by M.O. Reams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Benson, Jared Young, Brandi Lawler
Aug 15, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

August 08, 2024

Excellent sales department and service department. Very happy with my purchase two years ago and with service since then. More

by Yorkbeachmaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Hickey
Aug 10, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

The rep Evan was great and helpful and James from finance was also very responsive… The deal was done without the regular car dealer hassle More

by moe2266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan
Aug 04, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We are always more than happy to assist you if anything else comes up. Take care!

August 02, 2024

They got me in last minute and out the same day. Scott went above and beyond to make sure my van was able to keep working More

by John graham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Joy, Jared Young, Brandi Lawler
Aug 02, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2024

Jesse and Bob were great to work with and made the purchase process as seamless as possible. More

by jayabeedle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Freitas, Bob Holzacker, Jared Young, Brandi Lawler
Aug 04, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to Jesse and Bob here at Mercedes-Benz Scarborough! If you have any further questions, please give us a call. We're always happy to help!

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