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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
824 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 824 reviews

June 15, 2024

Service advisor )unfortunately, I did not get his name) was efficient, courteous,,helpful and patient , an excellent advisor. Despite the construction going on, the staff were very efficient in helping, di More

by HR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unfortunately, we forgot to get the names of the employees we interacted with ., Jared Young, Brandi Lawler
Jun 16, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

June 14, 2024

the service department is really exceptional. I cannot wait for the remodel to take place later next month. More

by OsborneJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Jun 16, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 13, 2024

Amazing service and great customer care and support. Kept me informed throughout the whole service. More

by Moe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed, Jared Young, Brandi Lawler
Jun 14, 2024 -

Mercedes-Benz of Scarborough responded

Hello Moe, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

June 11, 2024

Excellent service, knowledgeable personnel. Overall experience exceeded our expectations. We would definitely refer our friends to this dealership. More

by Munsells
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Jun 13, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for taking the time to leave a review for us at Mercedes-Benz Scarborough. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 03, 2024

Great dealer to work with you can trust the work will be done very well More

by Brucewolf1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed, Jared Young, Brandi Lawler
Jun 05, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

June 03, 2024

Great sales and service. ..well trained techs, knowledge sales people, great ability to get difficult build slots. More

by Dla911
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Ellis, Jared Young, Brandi Lawler
Jun 05, 2024 -

Mercedes-Benz of Scarborough responded

Hello, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 01, 2024

Needed emergency service on a cross country trip. They took care of us and got us back on the road! More

by Whaler305a
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Brandi Lawler
Jun 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 31, 2024

Mohammed is an excellent service rep! ! He made sure that service was done correctly!!! 10/10!!! More

by pupham59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Jun 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out to us if there's anything more we can do!

May 30, 2024

Not able to schedule repairs in anything close to a reasonable time frame! Did not contact me about time frame to do the repairs and left it sitting in the yard waiting for my approval for a week till More

by brackettren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
May 30, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 25, 2024

As always service at Mercedes was A rated! We are always made to feel as if we are the only ones being served. Smiles, questions answered patiently and they keep the waiting time at a minimum More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
May 28, 2024 -

Mercedes-Benz of Scarborough responded

We are delighted to know that your experience was A rated! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

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