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Mercedes-Benz of Scarborough

Scarborough, ME

4.6
807 Reviews

137 US Route 1

Scarborough, ME

04074

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Showing 807 reviews

May 31, 2024

Mohammed is an excellent service rep! ! He made sure that service was done correctly!!! 10/10!!! More

by pupham59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory
Jun 02, 2024 -

Mercedes-Benz of Scarborough responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz Scarborough! Please don't hesitate to reach out to us if there's anything more we can do!

May 30, 2024

Not able to schedule repairs in anything close to a reasonable time frame! Did not contact me about time frame to do the repairs and left it sitting in the yard waiting for my approval for a week till More

by brackettren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jared Young, Brandi Lawler
May 30, 2024 -

Mercedes-Benz of Scarborough responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 25, 2024

As always service at Mercedes was A rated! We are always made to feel as if we are the only ones being served. Smiles, questions answered patiently and they keep the waiting time at a minimum More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April
May 28, 2024 -

Mercedes-Benz of Scarborough responded

We are delighted to know that your experience was A rated! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 24, 2024

The dealership was currently under construction during my service but the staff was up and running like pros! More

by Luporreca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spencer, Mohammed and Tom
May 24, 2024 -

Mercedes-Benz of Scarborough responded

It's great to hear that you had a positive experience with us despite the ongoing construction! We appreciate your patience and understanding during this time. We look forward to continuing to serve you with the same level of excellence once our renovations are complete!

May 16, 2024

While undergoing renovations, the service team remains thorough and professional. Service quality and time of repair is very good. More

by Jay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Glidden
May 20, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 11, 2024

Brandi and April did a great job communicating about the service work I had done at the dealership - before, during and after the appointment. And even with all of the construction going on around the deal More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April, Brandi Lawler
May 15, 2024 -

Mercedes-Benz of Scarborough responded

It's wonderful to hear that Brandi and April provided excellent communication and made you feel welcomed and comfortable during your service appointment, despite the construction. We appreciate your feedback and look forward to serving you again in the future!

May 09, 2024

Service advisor was very helpful. Communication was excellent and the work was done on time. More

by mike tikonoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
May 10, 2024 -

Mercedes-Benz of Scarborough responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 08, 2024

The experience was good other than the dealership unable to get title to complete the purchase. They finally had the title sent overnight. The day the title was received, the purchase was completed and I ha More

by jaimbry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Max, my favorite salesperson , Jared Young
May 08, 2024 -

jaimbry responded

There was difficulty getting the title, but it was worth the wait. Minor issues to have fixed by the service department.

May 07, 2024

Excellent work. They let me know my options- price and timing of work. I am very satisfied. More

by Jdougherty99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
May 09, 2024 -

Mercedes-Benz of Scarborough responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 04, 2024

Mohammed, Dave and Brandi are all Awesome! Clear communication and prompt service. I always enjoy getting my car serviced at this location! More

by suphi.turker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammed Fakory and Dave, Jared Young, Brandi Lawler
May 07, 2024 -

Mercedes-Benz of Scarborough responded

We're delighted to learn about your positive experience and the awesome assistance provided by Mohammed, Dave, and Brandi! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

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