Mercedes-Benz of Scarborough

THE WORST EXPERIENCE EVER. BUYER BEWARE! THEY DO NOT HONOR THE INCENTIVES THAT MERCEDES FINANCIAL OFFERS. DO NOT BUY FROM HERE > TERRIBLE CUSTOMER SERVICE. MANAGERS WON"T EVEN BUYER BEWARE! THEY DO NOT HONOR THE INCENTIVES THAT MERCEDES FINANCIAL OFFERS. DO NOT BUY FROM HERE > TERRIBLE CUSTOMER SERVICE. MANAGERS WON"T EVEN ANSWER THEIR PHONE. ROBERT (BOB) HOLZHACKER IS A TERRIBLE SALES PERSON. WHEN SPEAKING WITH ROBERT (BOB) I ASKED TO SPEAK WITH THE MANAGER AND HE WOULD NOT LET ME, HE DOES NOT RESPOND AND JUST AWFUL. GO TO A DEALERSHIP THAT HAS BETTER CUSTOMER SERVICE AND WILL HONOR MERCEDES OFFERS THAT IS ON THE MERCEDES MAIN WEBSITE. More

As usual a positive experience with service advisor Mohammed. Always have my vehicle serviced there Mohammed. Always have my vehicle serviced there More

I had a fantastic experience at the Mercedes Benz dealership recently. The service team went above and beyond to assist me with any concerns I had. Thomas, in particular, was incredibly attentive, ke dealership recently. The service team went above and beyond to assist me with any concerns I had. Thomas, in particular, was incredibly attentive, keeping me informed with regular updates and ensuring that everything was taken care of promptly. The customer service was exceptional, and I felt well looked after throughout my visit. I highly recommend this dealership for their professionalism and dedication to customer satisfaction. More

Service advisor )unfortunately, I did not get his name) was efficient, courteous,,helpful and patient , an excellent advisor. Despite the construction going on, the staff were very efficient in helping, di was efficient, courteous,,helpful and patient , an excellent advisor. Despite the construction going on, the staff were very efficient in helping, directing and providing us the service we needed-an outstanding job overall for all those employees. More

the service department is really exceptional. I cannot wait for the remodel to take place later next month. I cannot wait for the remodel to take place later next month. More

Amazing service and great customer care and support. Kept me informed throughout the whole service. Kept me informed throughout the whole service. More

Excellent service, knowledgeable personnel. Overall experience exceeded our expectations. We would definitely refer our friends to this dealership. Overall experience exceeded our expectations. We would definitely refer our friends to this dealership. More

Great dealer to work with you can trust the work will be done very well done very well More

Great sales and service. ..well trained techs, knowledge sales people, great ability to get difficult build slots. ..well trained techs, knowledge sales people, great ability to get difficult build slots. More

Needed emergency service on a cross country trip. They took care of us and got us back on the road! They took care of us and got us back on the road! More