Mercedes-Benz of Scarborough

No waiting for service checkin, Good explanation of what needed to be done. Completed when they said it would be, at the price they said. Pleasant people to deal with. what needed to be done. Completed when they said it would be, at the price they said. Pleasant people to deal with. More

The customer service is top notch and the new facility is beautiful. I know my vehicle is in the best of hands. beautiful. I know my vehicle is in the best of hands. More

They took very good care of my pristine 2005 E320 wagon. This is one of two vehicles I entrust to them. Thank you to Zoe and the rest. This is one of two vehicles I entrust to them. Thank you to Zoe and the rest. More

Excellent prompt service, my advisor Emily was wonderful, very professional, friendly, and efficient. Service after the sale means alot and Scarborough Mercedes is spot on! very professional, friendly, and efficient. Service after the sale means alot and Scarborough Mercedes is spot on! More

Great place. ..friendly people , great service and great waiting area with super snacks. Employees seem very happy to be there. ..friendly people , great service and great waiting area with super snacks. Employees seem very happy to be there. More

My service advisor, Neal Hickey, consistently makes every service visit a positive experience. He goes above and beyond, is transparent about what my GLC needs, and always brings a great attitude. While car service visit a positive experience. He goes above and beyond, is transparent about what my GLC needs, and always brings a great attitude. While car servicing isn’t usually something I look forward to, Neal makes the process smooth, straightforward, and even enjoyable. I truly appreciate his professionalism and customer care. More

The staff were personable and very kind. Always get my car serviced there for that reason. Excellent staff. Always get my car serviced there for that reason. Excellent staff. More

Five years ago I swore I would not return to MB of Scarborough, after being a customer for over 25 years when Mercedes was in Falmouth They were so disorganized and difficult to deal with. It was re Scarborough, after being a customer for over 25 years when Mercedes was in Falmouth They were so disorganized and difficult to deal with. It was really stressful to bring my vehicle in for service. I’m not sure if there’s been a change of management in the service department in the past few years, but my last couple of visits have been very pleasant. Service agent was knowledgeable, capable and easy to communicate with. I would gladly recommend them once again! More

I called and spoke to Emily Crocker as my car had a loud sound and I needed to go to my father in law's funeral in Westfield ME on Saturday. She got in I'm within 30 minutes. They worked diligently on fin sound and I needed to go to my father in law's funeral in Westfield ME on Saturday. She got in I'm within 30 minutes. They worked diligently on finding the issue. Emily kept me informed as to the updates and that they were going to fix the problem today. I want you to know that Emily Crocker went above and beyond providing me with the best customer service to fix my car. My husband and I can now go to his father's funeral with a car that I don't have to worry about braking down in our 9 hour drive. Please give Emily an award for her outstanding Customer Servicd! More

Things went as expected Things went well Thinks are ok 15 words limit is foolish ok 15 words limit is foolish More