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Mercedes-Benz of Scarborough

Scarborough, ME

Overview
Reviews
Vehicles
4.6
807 Reviews
Call Dealership (207) 358-6351
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137 US Route 1

Scarborough, ME

04074

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Showing 807 reviews

November 24, 2024

Took my car for regular maintenance, i questioned the service advisor about the price, it was higher than what I was used to. His behavior after that was less than professional or welcoming. I sent the s More

by jalswan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neil, josh
Report | Print
November 22, 2024

Excellent professional courtesy service with a smile and very polite and knowledgeable of what they are doing More

by Apex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
November 21, 2024

Very helpful with different options to work plan and finished on schedule. Quite delicious pastries More

by Erik B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager and Parts Manager
Report | Print
Nov 23, 2024 -

Mercedes-Benz of Scarborough responded

Hello Erik, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

November 21, 2024

I'd like to offer feedback on numerous service interactions I have had with Neal Hickey who is a Service Writer. Neal extends himself beyond what I'm used to receiving. He must be checking his ema More

by UAC, LLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Cook
Report | Print
Nov 22, 2024 -

Mercedes-Benz of Scarborough responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

November 20, 2024

Chris and Ben quickly solved my challenging service issue. Mercedes has a wonderful product, with a equally impressive support staff. More

by Admetivier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben/advisor Chris/ service manager, Brandi Lawler
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Nov 22, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 19, 2024

Thanks to Scott I was able to get my van in for service before a several month trip. The mechanic ( didn’t get their name) spotted two additional issues that were repaired also. Thank goodness he did a vi More

by zoomerjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott in service dept..
Report | Print
Nov 21, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We hope you have a great day!

November 18, 2024

Matt, James and Spencer were all fantastic to work with! I would highly recommend them to anyone looking for a Mercedes More

by steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt
Report | Print
Nov 21, 2024 -

Mercedes-Benz of Scarborough responded

Hi Steve, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz Scarborough. We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

Polite, prompt and professional very satisfied with the dealer and would highly recommend to anyone More

by Tommullen3120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Nov 19, 2024 -

Mercedes-Benz of Scarborough responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 10, 2024

The remodel looks great. The service was fast and friendly. Good experience on a Saturday. More

by Budhound76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young, Brandi Lawler
Report | Print
Nov 12, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2024

Accessibility, affordability and knowledge. One of the best MB dealerships in the country, Thomas is an excellent service writer. More

by Slackermrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas C
Report | Print
Nov 11, 2024 -

Mercedes-Benz of Scarborough responded

Hi, we are very happy Thomas could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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