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Mercedes-Benz of Sarasota
Sarasota, FL
973 Reviews
The Mercedes-Benz of Sarasota Experience:
Shopping at Mercedes-Benz of Sarasota, a distinguished Mercedes-Benz dealership, is an experience that redefines luxury in automotive retail. From the moment customers step through the doors, they are immersed in an atmosphere that mirrors the elegance and sophistication of the Mercedes-Benz brand itself. Our dealership prides itself on its state-of-the-art showroom, where the latest Mercedes-Benz models are displayed in an exquisite setting that blends modern design with comfort. Knowledgeable and courteous staff are always on hand, offering personalized attention that makes every visitor feel valued and respected. The level of service here is unparalleled, with each member of the team dedicated to ensuring that clients not only find their ideal vehicle but also enjoy every step of the journey.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 973 reviews
October 24, 2007
Echoing the other reviews of this dealership, this is probably one of the worst dealerships I have ever dealt with. I purchased a certified pre owned SL500 from them that in the first month had a major t probably one of the worst dealerships I have ever dealt with. I purchased a certified pre owned SL500 from them that in the first month had a major transmission failure and a leak from the convertible top. I am not sure what the "certified" part of their certified pre owned cars means. The sales person went around the car with a paint meter and assured me there was no body work. I traded the car 2 months later and during that process multiple dealers looked at the car and stated there has been extensive paint work. When I discussed that issue with Mr Schenks, the sales manager, I was essentially told that since I wasn't willing to buy another car from them that they could do nothing for me. That same song was repeated by Mr Levinson, the salesperson. One of their Finance managers told me under condition of anonymity that this is an unacceptable deal and that I should fight it. I was just so eager to be done with mercedes of Sarasota that I gladly took a 12,000 loss just to not face the indignity of dealing with them. I have since been fighting to get anyone return my calls as they still owe me 4,000 on a refund for their extended warranty. I am seriously considering legal action. In short if you enjoy getting lied to then be insulted by sleazy hustlers, here's the place for you. I went to Southpointe BMW and never looked back. Avoid Mercedes Benz of Sarasota at all cost More
by ihalaby
Employees Worked With
Perry Levinson, MIchael Scenks
July 07, 2007
When this dealer was under the ownership of Glauser they were the best now under Autonation avoid this place. Customers come last they only care about themselves. I had a dangerous transmission problem ther were the best now under Autonation avoid this place. Customers come last they only care about themselves. I had a dangerous transmission problem there was a TSB for they refused to fix as they could not duplicate it even though the TSB stated "if the customer reports". Had the factory rep (who is buddy buddy with the service manager) take a ride & we noticed other problems the tech said he fixed. The dealers reply make another appointment even the the tech lied, he is the one who also claimed he could not duplicate the transmission problem. When autonation took over a lot of takes who went the best for the customer are no longer there. Avoid Mercedes Benz of Sarasota. More
by steve1173
November 21, 2003
David is the nicest salsesman I have ever purchased from and I would purschase from him again. He is not afraid to make you a deal you will be happy with. Service department is extremely busy. and I would purschase from him again. He is not afraid to make you a deal you will be happy with. Service department is extremely busy. More
by drdan
Employees Worked With
David Wachs
