Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sarasota
Sarasota, FL
983 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 983 reviews
August 02, 2021
Can’t get anybody on the phone when needed, it took three attempts and three people to resolve issue, need to improve automated system and phone operators attempts and three people to resolve issue, need to improve automated system and phone operators More
by Ded1952
Employees Worked With
Andrew
August 02, 2021
Shawn was a big help and made sure my car was 100% and delivered clean and fully serviced just the way it should be. I’m a happy repeat customer, many thanks to everyone at the dealership. delivered clean and fully serviced just the way it should be. I’m a happy repeat customer, many thanks to everyone at the dealership. More
by PB
Employees Worked With
Shawn
July 30, 2021
Lisa Gillespie went above and beyond, constant contact regarding the status of car repair service! So pleasant and helpful! Service was timely and efficient! Well done regarding the status of car repair service! So pleasant and helpful! Service was timely and efficient! Well done More
by Aotoole4
Employees Worked With
Lisa Gillespie
July 30, 2021
Always clean, professional and courtesy. Honest and accommodating. I had a Service B performed and Shawn was able to get me a loaner last minute. This is my second vehicle we've brought in for service. accommodating. I had a Service B performed and Shawn was able to get me a loaner last minute. This is my second vehicle we've brought in for service. Been a client for 10+ years. More
by Thomaswaples
Employees Worked With
Shawn Barnett
July 28, 2021
Took car in for B service. They performed A service. I agreed to have brake pads added to service. Picked car up and that hadn’t been done even though service advisor said it would be. Had electrical upgr agreed to have brake pads added to service. Picked car up and that hadn’t been done even though service advisor said it would be. Had electrical upgrade. After 9 days there with no updates and 4 unreturned calls I picked up my car. Waited around to pay my $4200 bill. Lots of service people but no service. All ignored. Finally paid and drove 100 feet and warning lights came on with a burned out front running late. I drove right across the street and bought a new Range Rover Sport and fold them my car. After 54 cars and many Mercedes I’m done with AutoNation and the horrible service. More
by Syrstadm
Employees Worked With
Andrew Walker
July 23, 2021
Always nice and efficient. They were very busy and backed up, so I received a loaner and they returned my car to me. Thanks to Christopher for working with me!! backed up, so I received a loaner and they returned my car to me. Thanks to Christopher for working with me!! More
by phdial
Employees Worked With
Christopher Robinson
July 23, 2021
Was very pleased with the fast and efficient recommendations for my car's service interval. My service supervisor, Brett Ferrucci, quickly sorted out the work that needed to be done, and he di recommendations for my car's service interval. My service supervisor, Brett Ferrucci, quickly sorted out the work that needed to be done, and he diagnosed a non-problem with my windshield wipers that I thought needed attention. Overall score for Brett and Mercedes-Benz of Sarasota is A++++! More
by jbet38
Employees Worked With
Brett Ferrucci
July 22, 2021
Peter Bolduc was a pleasure to work with and was very responsive to all of our emails and calls. We'll be back very soon for the next E-class! responsive to all of our emails and calls. We'll be back very soon for the next E-class! More
by Chris Hoertz
Employees Worked With
Peter Bolduc
February 17, 2021
Thanks to Stephen Williams for his patience and perseverance in attempting to connect with me on the purchase of my new vehicle. Stephen was very courteous and every time we spoke he followed up w perseverance in attempting to connect with me on the purchase of my new vehicle. Stephen was very courteous and every time we spoke he followed up with an email or a calendar invitation for an appointment we scheduled. Vlad was very easy to deal with and quickly approved my offer without excessive back and forth negotiation. More
by amynh74
Employees Worked With
Stephen Williams, Jason Killingbeck, Vlas Kalantzis
