Mercedes-Benz of Sarasota

Service department don’t know how to fixed cars After my car was there for 3 time with same issue They told me car was designed that way car was there for 3 time with same issue They told me car was designed that way More

My salesman, Bill Zimmerman, helped me put together what I wanted in a new 2024 GLC class with AMG features. I was completely satisfied with my experience there, leasing my 2nd car at Mercedes- Benz of Sar I wanted in a new 2024 GLC class with AMG features. I was completely satisfied with my experience there, leasing my 2nd car at Mercedes- Benz of Sarasota. Bill was very knowledgeable of every feature of the car, & spent considerable time with me learning the new features, Also I was able, much to my satisfaction, to renew my financial business with Jason Killingbeck, CustomerService Financial Director @the dealership. I also received emails from Bill & the M.B.delearship General Manager, Steve Kern, assuring me that they were there with whatever assistance …..questions, etc. that came up in the future……In other words, I could not have had a better experience with Mercedes Benz of Sarasota. More

Efficient Service Center for Sprinter Reasonable appointment scheduling. Good location within reason to our condo appointment scheduling. Good location within reason to our condo More

They are always very professional. I don't have the expertise to be sure, but they seem to be very honest. I don't have the expertise to be sure, but they seem to be very honest. More

the salesman and finance gentleman were totally professional and treated us as if we were the only customer they had, excellent professional and treated us as if we were the only customer they had, excellent More

Randy did another outstanding job in keeping us informed while our vehicle was getting service. We appreciate your vehicle loaner program, but when you make an appointment almost a month out and when it’s t while our vehicle was getting service. We appreciate your vehicle loaner program, but when you make an appointment almost a month out and when it’s time to pick up a vehicle and you don’t have any available is very disappointing after driving down from Tampa. More

Mercedes Benz of Sarasota is a class act. They have provided excellent tutoring in the various electronic apps and services available on our new GLE450e. They also made sure we were familia They have provided excellent tutoring in the various electronic apps and services available on our new GLE450e. They also made sure we were familiar with this information as well as the different driving modes available. We left the dealership feeling very comfortable with our new Benz. Kudos to Noah Powers, our sales agent, for a job well done. More

Taylor Williams has always delivered an outstanding experience at the dealership. The work is always completed on time and she maintains clear and concise communication. experience at the dealership. The work is always completed on time and she maintains clear and concise communication. More

Awesome service very professional. This is where I will be buying my cars from for sure. I was a Corvette guy for 30 plus years now I'm on team Mercedes! This is where I will be buying my cars from for sure. I was a Corvette guy for 30 plus years now I'm on team Mercedes! More

Good and fast Service for some maintenance issues that happened out of no where. Shawn my service tech was efficient. I had the car towed there and home from one of their recommended tow services and they happened out of no where. Shawn my service tech was efficient. I had the car towed there and home from one of their recommended tow services and they were excellent. The reason for my 4 star instead of 5 star is I explained I was having convertible sensor issues and haven't put the top down in a year. They said it was functioning properly. 2 days after I got it back again I couldn't get the top to go back up for 24 hours. I'm afraid to use the top and now need to send the car back to Sarasota for this same issue at another cost to me. Frustrating that I explained the message I was getting and I don't believe there was a thorough inspection of the top sensors! More