Mercedes-Benz of Sarasota

Staff are always pleasant. First annual service and things went smoothly. I’m never certain how to find the person I’m assigned to. Overall, good experience but things could be more organized and trans things went smoothly. I’m never certain how to find the person I’m assigned to. Overall, good experience but things could be more organized and transparent about who to see. Always appears chaotic. Catch as catch can to ask a question. My assigned rep was tied up for a lengthy amount of time and someone else quickly popped over to assist. More

Professional, accommodating, and handled the recall issue of airbags.Judy was efficient, thorough, communicated well, and handed several customers at same time with ease. I cannot comment on sanitizing proce of airbags.Judy was efficient, thorough, communicated well, and handed several customers at same time with ease. I cannot comment on sanitizing process, because I didn’t see any plastic put in car or on stirring wheel. More

Excellent service. Never felt like a ‘sale’. We worked with Peter Bolduc for a couple of months until he was able to track down the exact car that met our expectations. Peter was top notch through the who with Peter Bolduc for a couple of months until he was able to track down the exact car that met our expectations. Peter was top notch through the whole experience and listened to our needs and though a request sounded obscure to what we wanted he listened and made to sure to take care of it. Our purchase experience was also one of the best experiences we had with zero pressure for ‘add-ons’ and customized what we wanted. Would definitely use this dealer and Peter for our future vehicles and recommendations to friends and family. More

As always the Service from MB Sarasota was prompt and courteous. Got my dead battery charged and the car started and me off on my trip. THANKS courteous. Got my dead battery charged and the car started and me off on my trip. THANKS More

Randi Service consultant was very professional and very friendly .And was surprised my AMG was washed after service was complete . Great surprise. Thank you Jon friendly .And was surprised my AMG was washed after service was complete . Great surprise. Thank you Jon More

The woman at the front desk Taylor Williams I believe was quite Efficient and Effective…..Great attitude and great smile and just all around nice quite Efficient and Effective…..Great attitude and great smile and just all around nice More

In these times when many business are struggling to find talent to man the operation, this dealership has been efficient with communication and coordination. There were no surprises during this visit, but talent to man the operation, this dealership has been efficient with communication and coordination. There were no surprises during this visit, but in the past even when there were it was legit. Very nice job service department and especially Lisa!! More

All my dealings with this dealership have been customer friendly and very efficient..Lisa my service representative is on the ball and a good example of what a up front service rep should be,I dropped my v friendly and very efficient..Lisa my service representative is on the ball and a good example of what a up front service rep should be,I dropped my vehicle off at 8:00 am and requested it at 3:00pm if possible, my vehicle was returned before noon all work completed ,cleaned and ready to go. Thank you Mercedes of Sarasota and your staff. More

When I called, reception knew me by my phone number, put through to an advisor, who booked my appointment so quickly. Awesome staff and very professional. Thank you. through to an advisor, who booked my appointment so quickly. Awesome staff and very professional. Thank you. More

Courteous service, attention to COVID protocols, attention to customer concerns attention to customer concerns More