Mercedes-Benz of Sarasota

Randi Doyle Service Advisor is exceptional in making sure you are taken care of. Goes above and beyond in communicating and advising you what is needed and ensuring that she meets or exceeds your expectation you are taken care of. Goes above and beyond in communicating and advising you what is needed and ensuring that she meets or exceeds your expectations. Couldn’t get a better Dealership than the group in Sarasota. I’m glad your my team! More

My customer service representative was Chris Robinson. He was friendly, informative, and service was efficient. I would recommend him and this dealership. He was friendly, informative, and service was efficient. I would recommend him and this dealership. More

Thanks Mercedes Benz! The Best of the Best Alfredo Poletti .One note: I can’t believe Mercedes Benz can’t afford key chains?! The Best of the Best Alfredo Poletti .One note: I can’t believe Mercedes Benz can’t afford key chains?! More

We keep coming back because of the service and knowledge of staff and leadership. Greatly appreciate Randi, Tony E and the Service Manager - the best!! of staff and leadership. Greatly appreciate Randi, Tony E and the Service Manager - the best!! More

Am used to great service, this A service dinged a bit by a video sent calling for an expensive repair from front covers leaking, that had been repaired 9 months ago at another facility. Reason cited for bri a video sent calling for an expensive repair from front covers leaking, that had been repaired 9 months ago at another facility. Reason cited for bringing it to my attention was oil residue still in place, so they blamed that apparently without checking further. Sloppy on the other repair shops part, yet, still disappointing. More

performing regular maintenance service mechanic identified a few additional critical issues and offered a solution to solve it in a reasonable arrangement. all the work was completed as promised! identified a few additional critical issues and offered a solution to solve it in a reasonable arrangement. all the work was completed as promised! I recommend this dealer and Steven as my service advisor to anyone who wants to keep their car in great shape! The dealership was kind to offer a comfortable transportation with Charlie to and from to pick up my vehicle. More

My experience with this dealership was disappointing because when I picked up my car it was dirty and there was grease on the leather of the door, door handle and the dash. My car is older but I expect because when I picked up my car it was dirty and there was grease on the leather of the door, door handle and the dash. My car is older but I expected it to be treated the same as other cars . My bill was over $2,000 and not even a car wash? I received very good service from Kayla. I also was given a rental car which was a big help to me. More

Excellent experience, My service manager, Taylor Williams, was a true professional and courteous. I would highly recommend her and MB should be very proud of her. Williams, was a true professional and courteous. I would highly recommend her and MB should be very proud of her. More

Great buying experience all the way around! I would highly recommend Bryan Neitz to buy your next car from. I would highly recommend Bryan Neitz to buy your next car from. More

Randy’s service was, as expected, excellent. All went as expected with no surprises……Which is what I have come to expect. All went as expected with no surprises……Which is what I have come to expect. More