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Mercedes-Benz of Sarasota

Sarasota, FL

4.7
974 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 974 reviews

July 01, 2023

great job car hasn't run this good in years,snawn barnett was great to deal with More

by cox.alana.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
shawn barnett
Jul 01, 2023 -

cox.alana.com responded

GREAT JOB,THANK YOU

Jul 05, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 30, 2023

Quick service while I waited and nice waiting area. However, they told me they fixed the rear window washer but as I was driving home, it still did not work. More

by wsbfan1
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Michael Bodner
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

June 30, 2023

Bought a used 2021 BMW X3 and it had squeaky brakes. Salesperson said they would fix noise if it didn’t go away within 200 miles. Didn’t go away and when I took it back they said it was normal for a B More

by srichchap1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Used car
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

June 30, 2023

Excellent service, Kyle Hunter made our car buying experience a pleasure. He knew his product very well, didn’t pressure us and went above and beyond to make us feel good about our decision. Thank you More

by mimat
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kyle Hunter
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

Service appointment made on line with a request for transportation upon car drop off. Mercedes employee called several days in advance to confirm 8 a.m. drop off and need for transportion and confirme More

by ACB
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Appolonia
Jul 04, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we are deeply disappointed by your experience at Mercedes-Benz of Sarasota. Please call our General Manager at (941) 275-1293 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 29, 2023

Meticulous service! My service advisor, Thomas, listens and writes down any complaint/problem. Love that my car is washed. More

by joyceleach
Workmanship
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Sarasota. Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 03, 2023 -

joyceleach responded

Thank you for your professionalism!

June 29, 2023

Always satisfied with the dealership Steven Appolonia, service rep, has always been a pleasure to work with. He explained everything, and was very professional. More

by fjjkane
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Steven Appolonia
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

Outstanding service on my used BMW purchase. I travelled from Orlando to Sarasota to complete this purchase and it was well worth my time. More

by mogo50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karrina, Rob
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 28, 2023

Absolutely excellent service. Everything was on time . Absolutely loved the loaner car. Thank you so much for great service. More

by Stats01
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
All employees
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Jul 03, 2023 -

Stats01 responded

Just want to say thank you

June 28, 2023

Tire repair. Shawn Barnett gave me a rental car while waiting for a new tire to arrive. Everything took less then 24 hours.. Very helpful. More

by Don
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shawn Barnett
Jul 03, 2023 -

Mercedes-Benz of Sarasota responded

We are very happy we could provide you with a positive experience! If you need more help, our team is available to talk -- safe travels!

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