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Mercedes-Benz of Sarasota

Sarasota, FL

4.7
974 Reviews
Mercedes-Benz of Sarasota is the premier destination for all things Mercedes-Benz in the Sarasota area. Located in Sarasota at the corner of Clark and Sawyer Loop, our dealership serves residents from Sarasota, Bradenton, St Petersburg, and Tampa, too. From the latest new Mercedes-Benz vehicles for sale, to our extensive pre-owned inventory, Mercedes-Benz of Sarasota has it all. Visit our website to learn more, and schedule a test drive today.
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4754 Clark Road

Sarasota, FL

34233

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Showing 974 reviews

August 04, 2023

listed the individual tasks, able to choose those i required, only 1 additional task added wiith my permission after job started, able to apply a nice coupon. Left over night, available earlier than I More

by williethesprinter
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
lisa and randy
Aug 08, 2023 -

Mercedes-Benz of Sarasota responded

Hi, we appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 04, 2023

The service department took the vehicle right away and explained what was needed. When the work was complete, they explained to me that a fix was not possible right now and a request to the factory was r More

by gpetersen2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Appolloni
Aug 08, 2023 -

Mercedes-Benz of Sarasota responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 02, 2023

Came in without appointment for an engine check light while on the way to NC. They took care of me right away and I’m totally satisfied with their professionalism and courtesy. Great dealership! More

by Nealnfl
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer at 7:00 AM
Aug 06, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2023

Justin did an excellent job selling me my car. Very helful and accommodating. Highly recommended More

by frankmaggie
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Justin Scherb
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

August 01, 2023

The quality of work is great. Lisa in service team is awesome. The rest of the team are not so user friendly, it makes the experience less wonderful but the work was done well More

by Neen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2023

Service Advisor makes for unpleasant experience. Rude, not customer friendly, lack of communications and facility does not provide internet service for business people to work while vehicle is being More

by Allan K
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Taylor
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi Allan, we appreciate you taking the time to respond. The staff at Mercedes-Benz of Sarasota take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (941) 275-1293. We hope to hear from you.

August 01, 2023

Great service! Very professional and punctual. Loaner is new and clean and ! Happy customer here! More

by borscht_five0g
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 01, 2023

Thomas Kneski my service advisor was very helpful and listened to my concerns. The car was immaculate. I highly recommend maintenance done by Mercedes More

by cjfl354
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Kneski
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

August 01, 2023

Donna Knight did a wonderful job of helping me to resolve an issue which required immediate attention. I sincerely appreciate her help in doing so. She is a true asset to your customer support representati More

by donndsmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna Knight
Aug 07, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 29, 2023

Taylor Williams brings class and efficiency to Mercedes Service. She is HIGHLY Recommended as Service Advisor. More

by Dennis11931
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Williams
Jul 31, 2023 -

Mercedes-Benz of Sarasota responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Mercedes-Benz of Sarasota and we hope to be of service again in the future.

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