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Mercedes-Benz of Rockville Centre - Service Center

Rockville Centre, NY

4.2
121 Reviews

121 Reviews of Mercedes-Benz of Rockville Centre - Service Center

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October 29, 2022

Rasel's service was beyond great! He went more than above to help resolve my issue. I could not be happier. He was kind and supportive throughout the entire experience. More

by Alethia87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
October 28, 2022

Mr. Rasel was nice, polite, friendly, respectful, straight to to the point, educative and informative. He made my first service experience at mbrvc great and I thank him for that. He’s very knowledge More

by Sharon.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Hamill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rasel Nahar
October 22, 2022

I like this location the service was good and the atmosphere was great I would return again More

by Lenaalston
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
October 21, 2022

The service department is very responsive to the needs of customers. Everyone is willing to do whatever is needed to make the service experience easy and quick. More

by townsley14
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Ahrens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Ruggieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Riedel, Rasel Nahar
October 14, 2022

I've been coming here for years. . best dealership ever! always true to their word. More

by gggatsie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
August 25, 2022

My reason for coming the service center is because of Mr. Angelo. He is kind, patience and caring. When i bring my car he gives the best advise to me. Mr. Angelo is a professional person who loves his job an More

by carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vinny Ruggieri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Ferguson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

carmen responded

My foremost reason to come to Mercedes is Mr.Angelo. I always feel special when i see him, because my car is treated like it belongs to Him. Customer service and quality of work is excellent..Mr Angelo is a asset to your company.

Aug 30, 2022 -

carmen responded

Pricing is very hard if there is no warranty on your car.Although the service adviser is doing his best to help you it is still very hard. Mercedes does not have programs to accommodate many of us who does not have a warranty on our car.I don't know how long i'm going to keep mine .

Sep 09, 2022 -

carmen responded

This is my second Benz, will not ever drive another car.

Sep 09, 2022 -

carmen responded

Service at Mercedes Benz of Rockville Center is great.

March 27, 2022

Swift, polite, courteous, and extremely professional. I hope the protocol never changes. Notification by phone and service dept. we’re also very helpful. More

by Al
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Mehrkins
February 12, 2022

They only know how to sell cars or not even that , I had my CLS for tire replacement 6 times and every time takes a week or longer , terrible service department More

by Darek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruth
September 03, 2021

MBRVC is my top choice dealership. I appreciate the help and attention Elenita and the staff in general have provided me. Def would recommend to family and friends! More

by j_baruch01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vinny Ruggieri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elenita Talusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Sanchez there as a really great help when i serviced my car, explained everything and listened to all my concerns.
April 29, 2021

Bill Mehrkens is a superstar!! He goes above and beyond to assist with all my questions and always available post sale as well. Sam Patti More

by rferrucci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Mehrkens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Patti