Antoinette Gordon-Hessing

Excellent sales person. We were so impressed and satisfied we hope to recommend him to our family and friends. Bill is a great asset to the company! We were so impressed and satisfied we hope to recommend him to our family and friends. Bill is a great asset to the company! More

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Bill Mehrkens, and his entire support staff, were beyond exceptional. I’ve been a long-standing client and have referred numerous family and friends to Bill and MBRVC. exceptional. I’ve been a long-standing client and have referred numerous family and friends to Bill and MBRVC. More

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Please take this to heart go anywhere else to have your Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. Mercedes Benz serviced. Their service department is horrible.Their service advisors and care manager are rude and disrespectful. More

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Ruth W Anthony Antoinette and Vinny and Laith all contributed with a fine effort to have my front brakes repaired contributed with a fine effort to have my front brakes repaired More

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I can’t rave enough about Mercedes-Benz of Rockville Center. I’ve been a repeat, satisfied customer for many years purchasing all my luxury vehicles from Bill Mehrkens, a true gentleman, knowledgeable, Center. I’ve been a repeat, satisfied customer for many years purchasing all my luxury vehicles from Bill Mehrkens, a true gentleman, knowledgeable, patient , and extremely beneficial for me being a repeat satisfied customer!! Always there for my friends and family , i’ve needed to call Bill after purchases and he always was quick to help and answer any questions and concerns that I have while acquiring A new vehicle, thank you Mercedes-Benz of Rockville center for having such wonderful people represent your dealership!! Your truly!!! Stacy falk More

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Terrible customer service. I have a bad screeching noise on my car and I was told to come in today and then they tell me I have to leave the car with no loaner. The person who I have a bad screeching noise on my car and I was told to come in today and then they tell me I have to leave the car with no loaner. The person who made my appointment a week ago should have told this in advance. I am very disappointed and a person who has been with MB for 14 years. This is my 4th car and I am thinking about switching to BMW next. More

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Every time my carcneeds servicing, Anthony and Antoinette go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay late go above and beyond their responsibilities with kindness, patience and professionalism to make sure my car is perfectly safe to drive. They stay later than home time, to be sure my car is ready to drive safely. They are the BEST!! More

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i recommend mercedes benz of rockville center. The facility is nice and clean. If you are looking for an honest, caring and understanding salesman. I highly recommend Bill Mehrkens. The facility is nice and clean. If you are looking for an honest, caring and understanding salesman. I highly recommend Bill Mehrkens. More

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I WOULD NEVER RECOMMEND THIS SERVICE CENTER TO ANYONE. they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even write down my address correctly. After four attempts. They just want your money and they want to run with it. I spent over 3k to fix my starter and less than 24 hours later it stopped starting. My service aide Julia made no attempt to reach out to me after I contacted her about this issue. The manager Antoinette did answer the phone but provided no solution, told me to deal with it until she was back to work on Monday. We buy luxury cars and agree to pay absurd maintenance for the service that should be MUCH BETTER than others. They have no idea how to provide even halfway decent customer service let alone luxury. These people make Mercedes look terrible. More

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Bill Mehrkens is a pleasure to deal with. I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to t I like his knowledge, expertise and professionalism. His answers to my questions are accurate and practical and timely. I have confidence in him to the extent that we are his customers for at least 15 years. Excellent experience all around. More

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