Mercedes-Benz of Rockville Centre

My experience with Bill Mehrkens was very positive. He was professional and responsive throughout the entire process. He was professional and responsive throughout the entire process. More

BIll Mehrkens and the entire crew at MB RVC continue to exceed my expectations on what a vehicle purchasing experience should be. The list of accolades is lengthy, but I can sum it up into a few key words: exceed my expectations on what a vehicle purchasing experience should be. The list of accolades is lengthy, but I can sum it up into a few key words: Professional, Efficient, Courteous (I could continue with Flexible, Accommodating, Knowledgeable and Special). I walk away from the transaction once again feeling like Bill's most important customer, and for that I'm grateful. More

This was my first Mercedes Benz purchase and Hank made it a wonderful experience. He took his time and went through every detail. If you are ready for this customer experience see Hank!!!! Gerald A a wonderful experience. He took his time and went through every detail. If you are ready for this customer experience see Hank!!!! Gerald A More

We were shopping around for a new car went to a couple of Mercedes dealers but didn't feel comfortable ontill we met Michael he was so professional made us feel welcomed and the rest was history thanks you g Mercedes dealers but didn't feel comfortable ontill we met Michael he was so professional made us feel welcomed and the rest was history thanks you guys r the best thanks More

I went to this dealership hoping to get a new Mercedes GLA. I previously had such a bad experience at the Acura dealership when purchasing my RDX. When I went here I was greeted by Micheal. He showed me t GLA. I previously had such a bad experience at the Acura dealership when purchasing my RDX. When I went here I was greeted by Micheal. He showed me the car I wanted and was able to help me trade in my Acura. He did his best to try and accommodate for what I asked for. The paper work was nice and simple. The car was ready for pick up within a week. Pick up was very smooth and easy. I am beyond happy with my new car and the service I received by Michael. I highly recommend coming here and getting a car. More

Bill M’s professionalism, the quality of the car, the easiness of the complete transaction, how smooth it all went, I could have not ask for anyone or anything better. Dreams DO come true! easiness of the complete transaction, how smooth it all went, I could have not ask for anyone or anything better. Dreams DO come true! More

Hank is the best. I've had the pleasure of working with him for the last couple of years and it has been nothing but a stress free experience. He doesn't try to push o I've had the pleasure of working with him for the last couple of years and it has been nothing but a stress free experience. He doesn't try to push or convivence you to get a car just for a sale. He educates and find you the best car that fits your need and wants. I am grateful for his expertise and his kind approach. I wouldnt trade him for the world. He is the best, hand down! More

I love my Certified Pre-Owned 2019 AMG E53 Convertible! I was searching for this car and found it at Mercedes Benz Rockville Center. The car only had 11,000 miles, one owner and a clean carfax. We did t I was searching for this car and found it at Mercedes Benz Rockville Center. The car only had 11,000 miles, one owner and a clean carfax. We did the entire deal electronically and they delivered the vehicle to my doorstep 2 hours away from the dealership. Michael was great to deal with, easy and honest. I would highly recommend MBRVC and my salesperson, Michael Bianco. Larry More

More than once I've registered my complaint with Bill Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of Riedel, Vinny Ruggieri and Antoinette Gordon-Hessing, all part of the management team. No resolution or even a response so far pending my receipt of a refund. Problem is how they charge for vehicle service. The facts are simple, and it is apparent they recognize the problem but do not want to address the issue nor make a refund notwithstanding the incontrovertible facts here. I would add that their other dealerrater.com service reviews frequently cite 'Pricing' as among their less than stellar attributes. And that goes in spades here. The fact that my invoice shows the technician worked 3 hours and I was charged for 6 hours is the bottom line. The correspondence I sent them provides full details as if it is even necessary. So they are fully aware of my complaint and others should be fully aware of this issue when they bring their MB in for service. More

I would give her a top 10 for the experience I have had. She is excellent and professional, helpful and so forth. From my first day of visit until pick up of the vehicle everything went through so smooth She is excellent and professional, helpful and so forth. From my first day of visit until pick up of the vehicle everything went through so smooth and flawless. haven't had any hurdles during the process or after the delivery. I am very much satisfied with the vehicle and her service. I would recommend couple of my friends for the next lease or purchase from your dealer without any hesitation. Elenita also did a follow up on after the pick up and followed by a call and mail. She is a loyal employee and a very good sales person. More