Mercedes-Benz of Rockville Centre

Anthony is the BEST at everything pertaining to my vehicle. He ALWAYS knows what to do n how to help. I adore him vehicle. He ALWAYS knows what to do n how to help. I adore him More

Bill Mehrkens is the primary reason for the score. He has been the Sales Representative we’ve dealt with on our last five Mercedes purchases. He is outstanding. We’ve been purchasing vehicles for over He has been the Sales Representative we’ve dealt with on our last five Mercedes purchases. He is outstanding. We’ve been purchasing vehicles for over fifty years. Over two dozen vehicles purchased from various dealerships. Some experiences have been good, some not so good. All dealings with Bill have been excellent! He’s knowledgeable, courteous and is always available. Most of all, he’s honest. We look forward to seeing Bill in a few months when we replace our GLE350. More

I WOULD NEVER RECOMMEND THIS SERVICE CENTER TO ANYONE. they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even they don’t give a xxxx about providing any customer service. They are nasty to their customers, from reception to the service aid. They couldn’t even write down my address correctly. After four attempts. They just want your money and they want to run with it. I spent over 3k to fix my starter and less than 24 hours later it stopped starting. My service aide Julia made no attempt to reach out to me after I contacted her about this issue. The manager Antoinette did answer the phone but provided no solution, told me to deal with it until she was back to work on Monday. We buy luxury cars and agree to pay absurd maintenance for the service that should be MUCH BETTER than others. They have no idea how to provide even halfway decent customer service let alone luxury. These people make Mercedes look terrible. More

Everything went smooth no problems. This is my 3rd car from Bill Mehrkens. No pressure easy to deal with !! This is my 3rd car from Bill Mehrkens. No pressure easy to deal with !! More

Antoinette is a wonderful service manager and always helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind helps me with my car's needs. When l'm anxious about a problem with my vehicle, Antoinette always gives me sound advice n calms me down. She is kind and professional n it's a pleasure knowing her. She deserves a financial raise because she handles all problems with care, dignity and calm and it's a pleasure to know her. More

Absolutely amazing experience, pleasure dealing with Jason who clearly answered all my questions and could have asked for a better sales man. Highly recommend to anyone who is considering purchasing a v Jason who clearly answered all my questions and could have asked for a better sales man. Highly recommend to anyone who is considering purchasing a vehicle More

Hank was our salesperson and he was absolutely fantastic! We closed the deal the same day, he really went all out for us. We closed the deal the same day, he really went all out for us. More

My family are repeat customer and our driveway shows it! The dealership is so easy to work with- usually just a phone call to my salesman Bill and we are on the way to our next car. Whether we order one cus The dealership is so easy to work with- usually just a phone call to my salesman Bill and we are on the way to our next car. Whether we order one custom, search out one from inventory or buy a pre-owned we have always found one that suits us. Financing was a breeze and multiple options are given for review. Pickup day I had a big red bow and birthday balloon on my car!! I would recommend the team at MB of RVC highly. More

Bill was Amazing very helpful. Bill Mehrkens should be acknowledged for his outstanding customer service! Bill Mehrkens should be acknowledged for his outstanding customer service! More

Had the most amazing experience at Mercedes Benz of Rockville Centre as always. Hank was very helpful, knowledgeable and patient, he made the process seamless and enjoyable. Would highly recommend this Rockville Centre as always. Hank was very helpful, knowledgeable and patient, he made the process seamless and enjoyable. Would highly recommend this location to all Benz owners. More