Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Richmond
Henrico, VA
939 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 16, 2025
Was passing through Richmond when engine light came on.
Steve expedited an assessment by an excellent tech that allowed me to get quickly back on the road.
More
by JSvoboda
Employees Worked With
Steve Powers
December 31, 2024
Jose Flores is absolutely fantastic!
He helped me with some tough issues and my car is running amazingly now!
More
by Ashlee Randall
December 26, 2024
I am pleased with my recent service of my GLC 2022.
Summer, the Service Advocate, took good care of everything and even explained the benefits of a prepaid maintenance. Needless to say, I purchased i
More
by S. Clary
Employees Worked With
Summer
Dealership Inventory (272 Vehicles)
2024 Mercedes-Benz GLS 580
new
Obsidian Black Metallic exterior
Automatic
All-wheel Drive
