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Mercedes-Benz of Richmond
Henrico, VA
1,014 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
November 17, 2025
Best new car buying process I have ever had.
Stopped by the dealer on day 2 of new car shopping. They were an hour from closing
Danny came out in the cold to meet us answered every questio
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by johnadent
November 15, 2025
Mercedes Benz of Richmond went above and beyond to
accommodate my purchase! Highly recommend Hakim for your next purchase!
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by PicklesG
November 14, 2025
I was in for a State Inspection.
The Service Advisor, Steve Powers, was courteous and informative. The wait time was minimal. Very positive experience.
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by vjc15
Employees Worked With
Steven Powers
Dealership Inventory (309 Vehicles)
2025 Mercedes-Benz GLE 350
new
MANUFAKTUR Moonlight White Metallic exterior
Automatic
All-wheel Drive
