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Mercedes-Benz of Richmond
Henrico, VA
957 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
April 15, 2025
Always treated with respect and their communication is
great on what repairs are needed. I really like the video they send you of your car being worked on!
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by rathofhun
Employees Worked With
Steven Powers 5 stars; listens well and tries to help
April 13, 2025
Your Dealership is one of the Best.
This is my 7th M B . Now I have S550e Hybrid - which drives like a dream. The service Manager Mr. Steve Powers was wonderful in explaining me the Pro
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by v.vijaymr
Employees Worked With
Mr. Steve Powers. Service Dept.
April 11, 2025
I think I have adequately expressed my satisfaction with
the service that was rendered and believe you should not request your clients to say more by filling out this space as mandatory.
Robert F. Kay Sr
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by rkay12
Employees Worked With
Summer
Dealership Inventory (290 Vehicles)
