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Mercedes-Benz of Richmond
Henrico, VA
931 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 931 reviews
September 01, 2005
We've been loyal customers of this dealership for the past 4 years. The sales people I have dealt with are always friendly and not pushy at all. Their service department is good - I have had all my i past 4 years. The sales people I have dealt with are always friendly and not pushy at all. Their service department is good - I have had all my issues resolved in a friendly manner. Mostly on the first trip, but on the few occasions that there were problems after a visit, they have been more than willing to work with me, in a very friendly way, to resolve my problem. Their parts department deserves a special mention. The gentleman I deal with there is superb in his knowledge of parts, and have found parts for me that had other dealers stumped. In the end, it really pays to develop a good relationship with a reputable dealer, and I am very happy to do business with McGeorge's. More
by itsme9999
