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Mercedes-Benz of Richmond

Henrico, VA

4.8
949 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 949 reviews

December 21, 2015

Purchase of new vehicle Cheryl Bowman went above and beyond to find the vehicle I wanted; not an easy task with the GLC 300 only being introduced a week before. The buying ex More

by Frank42966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
December 18, 2015

Very satisfied The service was fabulous!! I was placed in a beautiful loaner for the day, and the guy that helped me was very helpful. I don't remember his name, but More

by lamarie101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
forgot his name, but I know he's a fan of the Charger's
December 16, 2015

always satisfied Logan always explains exactly what I should expect and what is necessary. Derek does great work and helps keep my wait time to a minimum. More

by parfu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bunger, Derek Aycock
December 14, 2015

Service at its Highest Service experience was excellent. Kept to the time promised with the work was outstanding. The folks were extremely accommodating to meet my schedule More

by tock1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter B.
December 06, 2015

Totally satisfied and impressed I cannot say enough good things about the certified pre-owned sales staff at McGeorge Mercedes Benz at the Broad Street location. Also the ML 350 I p More

by rmsine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rudin
November 25, 2015

excellence Let me start by saying that no matter whether it be my sales agent Michael collins or any member of the service team I am amazed by the level of profe More

by Mandalay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael collins , Peter berghuid and others
November 23, 2015

Confidence I very much appreciate the McGregor professionalism. More important, I value highly their personal approach. In short, I'm confident when I choose to More

by macgroupx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenton and Jem
November 21, 2015

Love my Mercedes Great service and will always go back. Do a great job of making you feel special. Treatment is top notch. Made the car look perfect. More

by Piazmerc3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron west and Steve Williams
November 12, 2015

This experience could not have gone better!!!!! This is VERY UNFRIENDLY WEB PAGE AND A DIFFICULT SURVEY TO COMPLETE. BUYING MY NEW CAR WAS MUCH EASIER. yOU CAN ALWAYS BE COMFORTABLE DEALING WITH T More

by Becky13
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ruth Alpert , Fadil Pehlic
November 07, 2015

First Impressions I brought my "new to me" Smart car in for service at McGeorge and overall the experience was pleasant. The receptionist was very informative and helpe More

by Daniel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember names.
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