Mercedes-Benz of Richmond

Excellent personnel and service Had an immediate problem and they scheduled me for the same day. Service was quick and professional and the personnel go out of their way to be helpf Had an immediate problem and they scheduled me for the same day. Service was quick and professional and the personnel go out of their way to be helpful. More

Great experience,everything was done in a timely manner. Kervin was very patient until we worked out the right car and the right price for me. The staff wa experience,everything was done in a timely manner. Kervin was very patient until we worked out the right car and the right price for me. The staff was very friendly and professional. More

From speed, to quality, courtesy and value - a great job! I was in the middle of a trip when my car broke down on the highway. Within 3 hours I was back on the road. As a stranger to the dealership, I was tre I was in the middle of a trip when my car broke down on the highway. Within 3 hours I was back on the road. As a stranger to the dealership, I was treated like a long time customer. More

Outstanding service! Mike was patient, professional, and an outstanding salesman. I highly recommend him, and this dealership. I worked with Mike Rudin. I highly recommend Mike was patient, professional, and an outstanding salesman. I highly recommend him, and this dealership. I worked with Mike Rudin. I highly recommend him; very knowledgeable. More

"B" Servve I was able to schedule my appointment online at a time that was convenient for me. I was greeted promptly by Peter upon arrival and the requested serv I was able to schedule my appointment online at a time that was convenient for me. I was greeted promptly by Peter upon arrival and the requested service was complete in about 90 minutes. The waiting room was comfortable, the coffee was good and the snack was tasty. My car was returned clean and I'm totally satisfied with the service. More

Always consistent. Great service and great people! Since my vehicle purchase, I have had nothing but great experiences with this dealership. Great people, products, and service from sales to service. R Since my vehicle purchase, I have had nothing but great experiences with this dealership. Great people, products, and service from sales to service. Really makes for an enjoyable feeling whenever I visit them. A model for other car dealerships. More

Cup holder replacement A big thank you to Josh (sales) for scheduling and ordering the part needed for my car and also to the service department for replacing my cup holder A big thank you to Josh (sales) for scheduling and ordering the part needed for my car and also to the service department for replacing my cup holder so that I wouldn't cut my hand again! More

Very good service The service advisors are excellent and the mechanics exceptional. Pricey. I would recommend that all Mercedes Benz owners use McGeorge. McGeorge is a The service advisors are excellent and the mechanics exceptional. Pricey. I would recommend that all Mercedes Benz owners use McGeorge. McGeorge is a well organized serve department and works hard to solve your problems. More

Excellent Service The service team is always personal, courteous, and helpful. It makes bringing your car in for routine service or otherwise a less burdensome experie The service team is always personal, courteous, and helpful. It makes bringing your car in for routine service or otherwise a less burdensome experience. They have fit me in when needed and helped minimize the cost of a repair where possible. More

Satisfied with the services I receive Always "Exceptional Service" Chris Garland is my Service Advisor, and has been since my "1988 Benz" EXCELLENT. As stated above I have had my Vehicl Always "Exceptional Service" Chris Garland is my Service Advisor, and has been since my "1988 Benz" EXCELLENT. As stated above I have had my Vehicles serviced by theDEALER. More