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Mercedes-Benz of Richmond

Henrico, VA

4.8
949 Reviews
Mercedes-Benz of Richmond has been a trusted dealership in greater Richmond, and since we opened our doors in 1960, our focus has never wavered. We’ve earned our reputation by consistently delivering an excellent service and ownership experience every step of the way, offering our customers the best and most sought-after luxury and commercial vehicles, and treating our employees with the utmost respect.
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8225 W Broad St

Henrico, VA

23294

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Showing 949 reviews

February 04, 2017

Great sales and service! I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me More

by Happy customer1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Bowman
January 08, 2017

Repair work Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks f More

by Mercedes boy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan Bungner
January 06, 2017

Excellent purchase I just bought a used E350 wagon from Teddy Parker at Mercedes Benz of Richmond, and it was a great experience. Teddy called me when this vehicle arriv More

by kjam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teddy Parker, Mike Lawrence and Christine Wright
November 11, 2016

Very good and i would recommend this dealership The experience was quick and cover all things of concern to me. The automobile was clean and delivered to me on time. The sale person was informative More

by chuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fadil Pehlic
October 21, 2016

Outstanding Dealership Mercedes of Richmond Virginia Kervin Ridgley, My Salesman, and Kathie, Finance Person, at Richmond Mercedes made my experience the best. I would recommend anyone in the Southern Vi More

by Tinney
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kervin Ridgley and Kathie (Finance)
October 18, 2016

New Car Purchase Mike Rudin was so helpful and understanding. really enjoyed working with him and would refer all my friends to him. Love my new car. the envy of th More

by Pam G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rudin
October 09, 2016

goodand examined properly gave a good report contacted me about what service was needed later went in and got on computer and looked at the history of car More

by Salesman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
very nice hard worker
September 26, 2016

Great experience! It was a Great experience Mike Rosen was very knowledgeable and the GM Brentwood was very helpful it made the painstakingly cost of a new car not so r More

by Blocker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Rosen
September 17, 2016

Annual inspection Not only did I get complimentary inspection but I also got a car wash included. Made an appointment and everything went as scheduled - very pleased More

by tim57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
?
September 07, 2016

Peace of mind! Brought vehicle in to identify cause or "road noise" at higher speeds. Car was in a bay 15 minutes after scheduled appointment time. Patrick kept me a More

by 2TallQue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Thompson
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