
Mercedes-Benz of Richmond
Henrico, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 949 reviews
Great sales and service! I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me and my family. Because of the first interaction with Cheryl we came back and purchased a vehicle, which we love! More
Repair work Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks f Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks for everything. More
Excellent purchase I just bought a used E350 wagon from Teddy Parker at Mercedes Benz of Richmond, and it was a great experience. Teddy called me when this vehicle arriv I just bought a used E350 wagon from Teddy Parker at Mercedes Benz of Richmond, and it was a great experience. Teddy called me when this vehicle arrived on their lot, and from there the whole process flowed in an unbelievably smooth manner. Mike Lawrence, the Pre-owned Sales Manager and Christine Wright, the Business Manager also did a great job making the whole process a pleasure. They even registered the car for us with DMV and put permanent VA plates on the car! Thanks for the excellent experience, Mercedes Benz of Richmond! Jeff Reihl More
Very good and i would recommend this dealership The experience was quick and cover all things of concern to me. The automobile was clean and delivered to me on time. The sale person was informative The experience was quick and cover all things of concern to me. The automobile was clean and delivered to me on time. The sale person was informative and helpful explaining the operation of the auto and it's features. More
Outstanding Dealership Mercedes of Richmond Virginia Kervin Ridgley, My Salesman, and Kathie, Finance Person, at Richmond Mercedes made my experience the best. I would recommend anyone in the Southern Vi Kervin Ridgley, My Salesman, and Kathie, Finance Person, at Richmond Mercedes made my experience the best. I would recommend anyone in the Southern Virginia area, this is the dealership to go to if you want a Mercedes! More
New Car Purchase Mike Rudin was so helpful and understanding. really enjoyed working with him and would refer all my friends to him. Love my new car. the envy of th Mike Rudin was so helpful and understanding. really enjoyed working with him and would refer all my friends to him. Love my new car. the envy of the neighborhood! More
goodand examined properly gave a good report contacted me about what service was needed later went in and got on computer and looked at the history of car gave a good report contacted me about what service was needed later went in and got on computer and looked at the history of car More
Great experience! It was a Great experience Mike Rosen was very knowledgeable and the GM Brentwood was very helpful it made the painstakingly cost of a new car not so r It was a Great experience Mike Rosen was very knowledgeable and the GM Brentwood was very helpful it made the painstakingly cost of a new car not so relevant very happy with my purchase will tell friends. Thanks again Mercedes of Richmond. More
Annual inspection Not only did I get complimentary inspection but I also got a car wash included. Made an appointment and everything went as scheduled - very pleased Not only did I get complimentary inspection but I also got a car wash included. Made an appointment and everything went as scheduled - very pleased More
Peace of mind! Brought vehicle in to identify cause or "road noise" at higher speeds. Car was in a bay 15 minutes after scheduled appointment time. Patrick kept me a Brought vehicle in to identify cause or "road noise" at higher speeds. Car was in a bay 15 minutes after scheduled appointment time. Patrick kept me appraised of the process. Very attentive to detail! Check out was seamless. More