Mercedes-Benz of Richmond

Excellent service. Very satisfied I'm a first time Mercedes owner the Service I received was excellent my issue was taken care of right away everyone was very friendly and professi I'm a first time Mercedes owner the Service I received was excellent my issue was taken care of right away everyone was very friendly and professional More

Excellence Steve H. was extremely helpful and accommodating during my unfortunate need of service. The service was completely quickly and Steve kept open commun Steve H. was extremely helpful and accommodating during my unfortunate need of service. The service was completely quickly and Steve kept open communications of the status. Thanks More

Excellent Customer Service I have always had a great experience with them. Mike Rudin and Mike Rosan are great to work with in Sales. Charles, Richard and Logan provide excell I have always had a great experience with them. Mike Rudin and Mike Rosan are great to work with in Sales. Charles, Richard and Logan provide excellent service in Service Department. Over All great customer service. Specially, Mike Rudin, He goes above and beyond call of duty. They are our preferred dealer and we have bought 4 new cars from there in last 10 years. Thank you all for making us feel valuable customer. Sincerely, AP More

Excellent Service Service is a priority to me! Good service is a criteria for my purchasing another Mercedes, and Chris Garland offers outstanding service as well as Service is a priority to me! Good service is a criteria for my purchasing another Mercedes, and Chris Garland offers outstanding service as well as excellent customer service. I hope that Mercedes would reach out to an outstanding employee like Chris Garland, and recognize his ability to perform his job with exceptional service. More

Friendly Seem very professional about everything. Did appreciate loaner car although someone just pulled up in it minutes before it was given to my, very dirty Seem very professional about everything. Did appreciate loaner car although someone just pulled up in it minutes before it was given to my, very dirty More

EXCELLENT EXPERIENCE JENNINGS KISER WAS AN EXCELLENT SALESPERSON. 10 OF 10 POINTS. HE FOUND FOR ME THE CAR I WANTED, WAS HELPFUL WITHOUT BEING PUSHY. HE SPENT A LOT OF JENNINGS KISER WAS AN EXCELLENT SALESPERSON. 10 OF 10 POINTS. HE FOUND FOR ME THE CAR I WANTED, WAS HELPFUL WITHOUT BEING PUSHY. HE SPENT A LOT OF TIME TEACHING ME ABOUT THE CAR AS WELL. THE BUSINESS PERSON CHRISTINE WAS ALSO EXCELLENT. I WOULD BUY A CAR HERE AGAIN. A MOST PLEASANT EXPERIENCE. More

Perfect!!! Friendly patient staff! Everyone went above and beyond to meet my needs for a new vehicle. I felt very comfortable discussing my vehicle price requir Friendly patient staff! Everyone went above and beyond to meet my needs for a new vehicle. I felt very comfortable discussing my vehicle price requirements. More

With Peter's knowledge we get the best service! Peter works hard to give us the best service that Mercedes has to offer. I find all of the employee's that I am exposed to to be very pleasant and he Peter works hard to give us the best service that Mercedes has to offer. I find all of the employee's that I am exposed to to be very pleasant and helpful! More

Great sales and service! I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me I purchased my vehicle a few months back from Cheryl. She is awesome...knowledgeable, helpful and very professional. What a great experience for me and my family. Because of the first interaction with Cheryl we came back and purchased a vehicle, which we love! More

Repair work Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks f Overall a great experience and a wonderful result with my car. Love Logan Bungner, awesome service adviser. I will definitely use them again, thanks for everything. More