Mercedes-Benz of Richmond

Perfect experience, as always! Took my ML400 to the dealership for a complimentary inspection sticker. They accommodated my tight schedule and got me out on time so I could keep oth Took my ML400 to the dealership for a complimentary inspection sticker. They accommodated my tight schedule and got me out on time so I could keep other appointments. Thank you for courtesy and efficient service. More

Maintenance on my E320 Very good work and all accomplished in a timely manner as promised. Contacted when vehicle was ready - would recommend to others looking for great se Very good work and all accomplished in a timely manner as promised. Contacted when vehicle was ready - would recommend to others looking for great service on their Mercedes More

Great experience !! Sales Person Mr Rich ,very professional,friendly and knowledgeable of the automobile industry,definitely I will recommend this dealership to anyone. I Sales Person Mr Rich ,very professional,friendly and knowledgeable of the automobile industry,definitely I will recommend this dealership to anyone. I’m very happy with my purchase,thanks to the staff. More

Friendly My welcome was warm and friendly. The personnel were courteous, and dedicated to giving my car the service and care it should have. They went above a My welcome was warm and friendly. The personnel were courteous, and dedicated to giving my car the service and care it should have. They went above and beyond to meet my needs and the needs of my car. I could not ask for better service. The waiting area is immaculate and offers amenities not found in other dealerships. I am very pleased with my experience. More

True Professionals I drove from Suffolk, Va to buy a S550. Mike Rosen took my car buying experience to another level. He has gain customer for life. Richmond Mercedes I drove from Suffolk, Va to buy a S550. Mike Rosen took my car buying experience to another level. He has gain customer for life. Richmond Mercedes-Benz is truly Awesome. Go there and ask for Mike Rosen!!! More

Fast and effective service department My E350 had an auxiliary battery failure and the dealer got me in the same day and replaced it within two hours. I also appreciate that they filled th My E350 had an auxiliary battery failure and the dealer got me in the same day and replaced it within two hours. I also appreciate that they filled the tires with air and gave it the once over to make sure there were no other issues. Price was fair and people at McGeorge are always friendly. More

Great Service in the Service Department I can count on Consistency, Professionalism and Great Service in the Service Department. Thanks to Logan and the Team! Your labor is not in vain. Than I can count on Consistency, Professionalism and Great Service in the Service Department. Thanks to Logan and the Team! Your labor is not in vain. Thank you all, and Happy New Year! More

problem solved I want to commend Chris and the service dept. for figuring out the problem with my rattling sunroof and getting it fixed in an expedient fashion. I want to commend Chris and the service dept. for figuring out the problem with my rattling sunroof and getting it fixed in an expedient fashion. More

Efficient and friendly I had a scheduled maintenance scheduled..my loaner car was immediately available, the service manager , Greg, went over the recommended services..I wa I had a scheduled maintenance scheduled..my loaner car was immediately available, the service manager , Greg, went over the recommended services..I was in and out in minutes! Everyone was happy and filled with seasonal spirit..I actually enjoy getting my car serviced! Rita Earl More

Always Great Sevice I am never disappointed when I deal with the group at MB of Richmond. Their service employees are top notch and always keep you informed of the progr I am never disappointed when I deal with the group at MB of Richmond. Their service employees are top notch and always keep you informed of the progress of the service. More