Mercedes-Benz of Richmond

Very customer friendly I have always enjoyed visiting your dealership. Everybody always try to help. Mike Rosen was exceptionally great in helping the selection of the new I have always enjoyed visiting your dealership. Everybody always try to help. Mike Rosen was exceptionally great in helping the selection of the new car and pricing More

Purchase new car Probably the first time in my car purchase history that buying a vehicle was efficient, clearly comprehensive and did not take all day. Explaining how Probably the first time in my car purchase history that buying a vehicle was efficient, clearly comprehensive and did not take all day. Explaining how the operated was clear and understandable. More

very quick and professional Very extraordinary service.. Patrick was very helpful and professional. He answered all questions I had and made sure I was comfortable while waiting. Very extraordinary service.. Patrick was very helpful and professional. He answered all questions I had and made sure I was comfortable while waiting. He made certain that all my questions were answered.. More

always professional Very considerate of customers needs and time. They make appropriate suggestions without being pushy and are very respectful of customers choices.. I Very considerate of customers needs and time. They make appropriate suggestions without being pushy and are very respectful of customers choices.. I look forward to working with the sales team in the coming months and getting a new MB More

Great experience My service consultant Patrick at West Broad Street was great...very professional, courteous and his customer services was outstanding. I was greeted a My service consultant Patrick at West Broad Street was great...very professional, courteous and his customer services was outstanding. I was greeted and assisted in a timely fashion and was in & out super fast...that's why I luv Mercedes they never let you down the quality of the vehicle and the service provider More

great experience, timely I was very satisfied with the service. The advisor took time to hear my concerns and followed through with the4 service. My car was ready near the I was very satisfied with the service. The advisor took time to hear my concerns and followed through with the4 service. My car was ready near the predicted time. More

Execllent Everyone at the dealership demonstrated highest level of professionalism. Mike (sales) was very helpful with finding us a new car. He kept me in t Everyone at the dealership demonstrated highest level of professionalism. Mike (sales) was very helpful with finding us a new car. He kept me in the loop throughout the process. More

Phenomenal Top rate service to me from the beginning to the very end. The salesman was so professional every step of the process. When I walked into the showroo Top rate service to me from the beginning to the very end. The salesman was so professional every step of the process. When I walked into the showroom to close the deal, the entire staff was so welcoming. The Finance Managet was so professional. More

good experience , top shelf Very professional and great customer service. good customer service called and emailed me when problem was diagnosed. Then called and explained every Very professional and great customer service. good customer service called and emailed me when problem was diagnosed. Then called and explained every thing to me so I could understand what they were fixing. also cleaned and washed my vehicle for me. Steve is the man at West Broad street good guy and represents Mercedes Benz service center very well. More

Loyalty I will continue to bring my vehicle to this dealership because here at Mercedes Benz of Richmond they put the customer first. The exterior car wash wa I will continue to bring my vehicle to this dealership because here at Mercedes Benz of Richmond they put the customer first. The exterior car wash was below usual quality this visit. More