Mercedes-Benz of Richmond

Great Service! Purchased a pre-owned Mercedes convertible and Joey the salesman went over everything and answered all my questions. He was very helpful as we spoke Purchased a pre-owned Mercedes convertible and Joey the salesman went over everything and answered all my questions. He was very helpful as we spoke via email and eventually in person. I never felt pressured or hassled. It was a great experience! The car did most of the convincing for me. I have looked and looked at cars and this was just the one for me. Loved working with Joey; he made it easy. Christine helped make it fit my budget so I was VERY happy! I'm looking forward to good times with the car and feel assured that I can still ask Joey anything at anytime about the car and he will respond gladly - that is service. More

Car Inspection Mr. Garland was professional and kind. Her saw to it that I did not have wait long, there was no need for a loaner car. Mr. Garland was professional and kind. Her saw to it that I did not have wait long, there was no need for a loaner car. More

great really great- were able to get my car inspected even though I did not have an appointment. always easy to work with and always friendly really great- were able to get my car inspected even though I did not have an appointment. always easy to work with and always friendly More

Great experience! I purchased a used vehicle from Mercedes Benz of Richmond, and they went above and beyond to help make the deal happen. Special thanks to Joey Harris I purchased a used vehicle from Mercedes Benz of Richmond, and they went above and beyond to help make the deal happen. Special thanks to Joey Harris for his hard work! More

First Class & Amazing Service Every Time!! Scheduling service has never been easier! I'm in and out quickly and the staff is over-the-top friendly. Everyone seems to focus on giving great ser Scheduling service has never been easier! I'm in and out quickly and the staff is over-the-top friendly. Everyone seems to focus on giving great service! More

General Service I was completely satisfied with Chris Garland customer service. As always he demonstrated professionalism courtesy and friendliness. I was a pleasure I was completely satisfied with Chris Garland customer service. As always he demonstrated professionalism courtesy and friendliness. I was a pleasure working with him. Great job! More

State inspection and review of minor damage I was impressed by the quality and througness of the service provided, which included a referral to the dealership body shop.The timely of the service I was impressed by the quality and througness of the service provided, which included a referral to the dealership body shop.The timely of the service wa particulary impress More

New Car Lease Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professio Excellent service all way around. We felt that everyone involved was making a superior effort to address all of our concerns and needs. Very professional and qualified people. This was a very good experience. More

The Review I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when I giving this review because of the service and the quality that Mercedes Ben's of Richmond to my wife and I. We have been satisfied since 2008, when she bought her first SLK 350 and my CLS 550. More

Stat inspection Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time Logan is very professional and take care of my car .He is the best service representative! Also the technician finished my car in an appropriate time . Thank you More