Mercedes-Benz of Richmond

Your dealership is the best! I drive in from Penna to get my car serviced which I have purchased from there.......Chris Garland is my service rep and I never worry when I take my I drive in from Penna to get my car serviced which I have purchased from there.......Chris Garland is my service rep and I never worry when I take my car in there about anything to tell you the truth. My loaner is always ready and I am in and out of there in less than 30 mins....Service is the best at this dealership! More

Yes they did. I stopped in with my used car purchased a couple of month ago because the dash light warning me of low tire pressure. I had filled it the day before s I stopped in with my used car purchased a couple of month ago because the dash light warning me of low tire pressure. I had filled it the day before so obviously a problem when it triggered the warning light less than 12 hrs, later. The service area was very busy and no appointments or loaners were available.. The service manager saw my situation and said, no problem, we will take care of you. And they did just that. Made me comfortable, took the car, replaced the tire as it had a screw in the side that could not be repaired. Worked me in, fixed the problem, just as nice as they could be and sent me on my way...what a service oriented team. Thanks so much for being such good sports and walking me through my first service visit. More

Great Car at a Great Price! Buying at Mercedes-Benz of Richmond was BY FAR the best car buying experience that I have ever had. Rory, my sale consultant went above and beyond mak Buying at Mercedes-Benz of Richmond was BY FAR the best car buying experience that I have ever had. Rory, my sale consultant went above and beyond making sure everything was done with excellence. Very professional and trustworthy. The financing process was excellent and very transparent which made the car buying experience that much better. I will HIGHLY recommend Mercedes-Benz of Richmond to any one of my friends. Keep up the great work, guys!! More

The Best Or Nothing! MB Of Richmond sets the standard for top notch service. Thank you for all of your help Patrick. Mike Pishner “Richmond Va” for top notch service. Thank you for all of your help Patrick. Mike Pishner “Richmond Va” More

Excellent Charles Carr rearranged his schedule to assist me. He made himself available to answer my questions, provide info to assist me in my decision. I esp Charles Carr rearranged his schedule to assist me. He made himself available to answer my questions, provide info to assist me in my decision. I especially appreciate him generally providing info and making himself available, not attempting a pressure sale. More

Great service Always a pleasure to work with the service department. Everything was completed and done on time. The service staff is courteous and keeps in touch Always a pleasure to work with the service department. Everything was completed and done on time. The service staff is courteous and keeps in touch with you throughout the process. More

Satisfied customer It was a pleasure to meet a salesman (Mr. Pehliç) who knows (his) cars. This was true of the sale as well as of the after-sale service: set-up of ne It was a pleasure to meet a salesman (Mr. Pehliç) who knows (his) cars. This was true of the sale as well as of the after-sale service: set-up of new car, explanation of features. All in all a pleasurable experience. More

Always a great experience. I am impressed by their professionalism, and, I trust them to handle my car with utmost care. Prior to the start of service, we discussed the car's ne I am impressed by their professionalism, and, I trust them to handle my car with utmost care. Prior to the start of service, we discussed the car's needs and the approximate cost of those needs. They kept me informed as to the progress of my service. I am very pleased with the results. More

Excellent, Thorough, Honest Service From start to finish, the service I received exceeded expectations. We discussed the service beforehand, and we went over all my service option avail From start to finish, the service I received exceeded expectations. We discussed the service beforehand, and we went over all my service option available. There was no attempt to push added work, yet I was fully informed of the benefits for each service item. I drove out of my way to get to this dealership and it was well worth it the superior service I received. More

Battery failure. I will recommend McGeorge Mercedes Benz of Richmond to other customers. The Technicians got my car up and running. They were very polite, friendly a I will recommend McGeorge Mercedes Benz of Richmond to other customers. The Technicians got my car up and running. They were very polite, friendly and concerned about your car. More